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Regional Manager

3 months ago

Sydney, New South Wales, Australia NRMA Motoring & Services Full time

About SIXT Australia:

SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch.

Our ambition is to transform Australia's car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners and our customers.

At SIXT Australia, we know our people are what revs up our business. That's why we're committed to creating exceptional careers, not just jobs. We've created career pathways to support your goals to help you move anywhere in our business and the country.

Health, wellbeing and work/life balance are non-negotiable. That's why we're committed to providing a safe and healthy environment and employee perks to support this commitment.

SIXT Australia is seeking a
Full Time Regional Manager to join the team in
New South Wales Metroplex.

Your Opportunity:


The Regional Managers within the business are ultimately responsible for the general operations of their area and everything that falls within that category.

Our Regional Management team across the country work closely with our operations teams in driving customer service levels, operational excellence and business consistency.

This role is ultimately responsible for the smooth daily running of operational branches and the teams within, with a strong focus on customer experience internally and externally, financial targets, business KPI's and strategic business development and expansion of our businesses and locations.

Facilitating and fostering internal and external relationships is an essential part of the role.

You will be responsible for:

  • Managing the overall daily operations business and working regularly with the Area and Branch Managers to remove any operational roadblocks
  • Ensuring a high standard of fleet to our customers and driving profitability by maximising levels of utilisation
  • Leading the development of best practice standards across the operations teams, and delivering business cases for identified opportunities
  • Mentoring and coaching the operations teams to achieve and exceed business KPI's for utilisation, rental days, and customer experience scores
  • Operational productivity people costs and transactions per head
  • Proactively seeking ways to improve processes, reduce costs and streamline operations
  • Building and maintaining relationships with internal and external customers

About you:

  • High level computer literacy
  • Demonstrated effective usage of interpersonal skills
  • Planning & organisational ability, to ensure business needs are met
  • Promotion of a professional, enthusiastic manner when dealing with internal and external customers
  • Ability to deal with and manage outside providers to achieve organisational objectives
  • Ability to demonstrate the SIXT Australia core values
  • Desire and passion to progress and pursue a career within SIXT Australia
  • Empowerment and accountability to effectively perform the role
  • Travel within the RM remit to ensure a leadership presence
  • Flexibility of workplace

Employee Benefits:

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • Competitive salary package including motor vehicle, phone and laptop
- "ME" day - one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year

  • 30% off SIXT rentals around the world for you, and up to 25% off SIXT rentals globally for your family and friends
  • Discounts on all NRMA Insurances, group products and free roadside assistance
  • Accommodation discounts and VIP extras to the NRMA Award winning Tasmanian Lodges, Hotel and NRMA Holidays Parks and Resorts
  • Access to exclusive member marketplace benefits including discounts on fuel, health insurance, gym memberships, movie attractions & experiences, cafes & restaurants and many more
  • Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements
  • Great team environment with support to help your achieve your goals and reach your potential