Outcome Lead

2 weeks ago

Ballarat, Victoria, Australia melba support services Full time

Two Roles Available

Full-time positions 38 hours per week


For almost 50 years Melba Support Services has provided people with disabilities truly individualised services that create more choice and greater control.

We see ourselves as a human rights organisation because we place the people who support at the centre of everything we do.

At Melba we believe in providing high-quality services and are proud to have over 1400 people across Victoria who choose to work with us.


As we continue to grow and serve the community, we are looking for new team members in Ballarat who share our values, are great with people, have lots of energy, are flexible and resilient and enjoy the close relationships you can build with others.

Community Connections is a unique day program that connects people with people.

We tailor programs and activities to people with a disability that are value-based, with the focus being on each person and the support they need to achieve their NDIS goals.

We offer centre-based programs or 1:1 support arrangements with experienced and passionate support staff.

We assist people to develop a range of skills and support each person to make choices in their life and to have control over their decision making.

Why not join our team?

Requirements:


The position leads, mentors & guides a team of Disability Support Workers to deliver high quality, person-centred and participant focused outcomes for people supported.


  • Understanding, developing, and refining individual programs of support within a set budget and in line with a person's NDIS goals
  • Developing links to a person's community that offer that person greater opportunity for inclusion and the development of valued social roles
  • Onboarding, support, supervision, and development of assigned staff
  • Working with P&C, responsible for permanent staff recruitment
  • Supported Person transport organisation during service delivery
  • Student placement supervision as requested
  • In collaboration with the Participant Engagement & Quality Compliance Coordinator, responsible for service quality monitoring, planning, analysing, and reporting
  • Collaborating with the Roster Administrator, responsibility for permanent rosters and system updating
  • Assign and match appropriate team members to supported people
  • Working in conjunction with other Outcomes Leads, Support Coordination and Participant Engagement & Quality Compliance Coordinator to maintain person supported information and documentation
  • Review and approve Carelink entries, rejects, clash lists etc. in line with payroll and billing requirements
  • An understanding of the NDIS, it's funding and systems
  • Experience leading dynamic teams and the recruitment and rostering of staff
  • Experience in management type roles
  • Prior support worker experience including demonstrated understanding and knowledge of the tasks of a disability support worker
  • Demonstrated commitment to service excellence, human rights and zero tolerance to violence, abuse, neglect and exploitation.

You will also bring with you
Melba Support Services complies with the National Disability Insurance Scheme Worker Screening

  • Full unrestricted Drivers Licence
  • NDIS Worker Screening Check
  • Working with Children Check
  • Capacity to wear Personal Protective Equipment including mask, eye protection, gown and gloves at certain times when directed.
  • Proof of COVID19 full vaccination, including booster

Benefits
Employment, salary and benefits in accordance with the Melba Support Services Incorporated Enterprise Agreement 2020 to 2023.

Beyond the financial, you'll also enjoy the support we provide every staff member to be their best. You'll have access to ongoing professional development, Not-For-Profit salary packaging, employee assistance and a 24/7 support line.

Why Choose Melba?
Helping someone achieve their personal outcomes is what drives our team.

That might translate to supporting people in their daily living, at home, with their health and wellbeing, through lifelong learning, at work, participating socially and within the community, with relationships or through advocacy, choice and control.


Applications close 29th March 2023
Melba Support Services is an equal opportunity employer.

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