A04 Program Engagement Officer

2 weeks ago


Townsville, Queensland, Australia ROBERT WALTERS AUSTRALIA Full time

Our client is seeking a dedicated and enthusiastic Program Engagement Officer to join their Customer and Stakeholder Management team. This role is pivotal in addressing the need for specialised resources required for community engagement and communication services across active and upcoming projects. The successful candidate will focus on building strong, supportive relationships with external stakeholders and implementing strategies to ensure successful engagement with stakeholders.

What you'll do:

  • Develop and maintain strong relationships with external stakeholders.
  • Update and maintain project web pages, providing analytic reports and updates as necessary.
  • Develop and manage Social Pinpoint web pages to facilitate community engagement and feedback.
  • Produce proactive communication materials such as media statements, flyers, construction updates, and newsletters.
  • Address low-level stakeholder issues and concerns promptly and effectively.
  • Manage correspondence tracker to ensure timely responses to stakeholder inquiries.
  • Source stakeholder contact details and lot number information, entering them into spreadsheets and consultation manager.

What you bring:

  • Strong interpersonal skills with the ability to develop and maintain relationships with a variety of stakeholders.
  • Experience in web development, particularly in creating engaging content for community engagement purposes.
  • Ability to produce a range of communication materials such as media statements, flyers, construction updates, and newsletters.
  • Experience in issue resolution, demonstrating empathy and understanding when addressing stakeholder concerns.
  • Efficient management of correspondence, ensuring timely responses to inquiries.
  • Attention to detail in data management tasks, including sourcing contact details.

This is a full time, temporary contract, commencing ASAP through until 11 December 2026.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Madeline Wyld on for a confidential discussion.

About the job

Contract Type: TEMPORARY

Specialism: Secretarial & Business Support

Focus: General Administration

Industry: Admin and Secretarial

Salary: AUD AUD60.00 per hour + super

Workplace Type: On-site

Experience Level: Associate

Contract Type: TEMPORARY

Specialism: Secretarial & Business Support

Focus: General Administration

Industry: Admin and Secretarial

Salary: AUD AUD60.00 per hour + super

Workplace Type: On-site

Experience Level: Associate

Location: Townsville

TEMPORARY

Job Reference: /001

Date posted: 7 June 2024

Consultant: Madeline Wyld

qld-other secretarial-business-support/general-administration admin-and-secretarial Townsville Queensland AU AUD HOUR Robert Walters true

Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.

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