Program Engagement Officer

2 weeks ago


Townsville, Queensland, Australia Eden Ritchie Recruitment Full time

Program Engagement Officer

Eden Ritchie is seeking a Program Engagement Officer to play a crucial role in supporting the Customer and Stakeholder Management (CSM) team within Northern Districts. The primary responsibility will be to address the shortfall of specialised resources required for community engagement and communication services across Northern Districts' active and upcoming projects. Specifically, the officer will focus on building strong relationships with external stakeholders impacted by the Riverway Drive Stage 2 project (RWD2) and implementing strategies to ensure successful engagement with stakeholders.

  • Commencing ASAP
  • 30 month contract
  • Based in Townsville

As the Program Engagement Officer, your key responsibilities will include:

  • Stakeholder Engagement: Develop and maintain strong relationships with external stakeholders, particularly those affected by the Riverway Drive Stage 2 project.
  • Web Development: Update and maintain project web pages, including the Riverway Drive Stage 2 project page, and provide analytic reports and updates as necessary.
  • Social Pinpoint: Develop and manage Social Pinpoint web pages to facilitate community engagement and feedback.
  • Communication Materials: Produce proactive communication materials such as media statements, flyers, construction updates, and newsletters.
  • Issue Resolution: Address low-level stakeholder issues and concerns promptly and effectively.
  • Correspondence Management: Manage correspondence tracker to ensure timely responses to stakeholder inquiries.
  • Data Management: Source stakeholder contact details and lot number information, and enter them into spreadsheets and consultation manager.

If this role sounds like you, please APPLY NOW submitting your resume in WORD format.

If you would like more information or to discuss the role, please contact Luuk Piet on

Job Reference: 617110



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