Customer Service Government

Manager, Governance and Business Resilience Clerk Grade 11/12Branch and Division: Strategy & Performance, NSW Fair TradingLocation:Sydney/NegotiableTerm:OngoingClosing Date:Tuesday 27th February 2024 [9:59am]Hiring Manager: Louise RitchardAbout the roleWe are looking for a Manager, Governance and Business Resilience to lead a team to deliver effective and...

Assistant Advisor Governance Ongoing, permanent fulltime Clerk Grade 5/6, $89,707 to $98,982 plus super (commensurate upon experience)About the teamThe Governance team is a cross-functional team within the Department of Customer Services' Corporate Services division, and is responsible for designing and delivering high quality policy and project...

Advisor, NSW Government Social Media, Temporary, Sydney - Hybrid WorkingAs Social Media Advisor, your primary responsibility will be to lead content creation for various social media channels in line with the overarching strategy. You'll tackle a wide spectrum of topics, ranging from public holidays and sporting events to law changes and community...

Customer Case Officer - NSW Small Business Commission (Aboriginal Targeted)- Grade: Clerk Grade 5/6- Salary range: $89, ,982 + superannuation and leave loading- Duration: Ongoing position available, with the possibility of a talent pool- Applications Close:Thursday 1st June 2023 [9:59am]- Location: Parramatta, 4PSQAbout the Opportunity Join a highly...

Manager Customer Engagement, Ongoing, SydneyThe Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual within the Customer Engagement team in ICT. The successful applicant will be supporting agencies across The Department of Customer Service. The right applicant will be a team player able to hit the ground running,...

Manager, Aboriginal Customer Engagement & Policy (Aboriginal)Grade 11/12, OngoingLocation:SydneyAbout this roleDo you want to make a difference in supporting better outcomes for Aboriginal people, customers and communities within NSW. We are looking for an experienced Aboriginal Customer Engagement & Policy Manager to work in the Aboriginal Outcomes Unit...

Customer Support Officer, Ongoing & Temporary - Full Time & Part Time opportunities availableDCS is a great place to work, and it's not just us saying thatOur values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public...

Service DesignerTemporary role (up to end of March 2024 with view to extend)About the roleWe are seeking a highly motivated Service Designer to join our team. The Service Designer will be responsible for developing and driving the design of customer-focused, innovative digital user experiences that meet the user needs, organisational outcomes, and NSW...

Operational Governance AdvisorGrade: Service NSW Grade 7/8Contract: Ongoing, Full TimeLocation: Sydney CBD / Remote**About Service NSWAt Service NSW our vision is to be recognised as the distinctive leader in the provision of government services to the citizens of New South Wales, and we are passionate about delivering first-class customer experience to all...

Service Delivery Lead Grade 9/10 role 6 months opportunity with potential for extension or conversion to ongoing Starting salary of $116,211 base + 10.5% super and flexible working arrangements Reporting to: Principal Product Owner Immediate Start within Revenue DigitalDo you want to...Work in a supportive and collaborative Squad in Revenue NSWWe have an...

Graphic Designer, temporary up to 12 months with possible extension.An exciting opportunity has arisen for a Graphic Designer to join our warm, fun, and friendly Design & Communications team within Spatial Services, a division of the Department of Customer Service (DCS).To this end the Design & Communications team operates across DCS to ensure effective...

A couple of exciting opportunities to work in a dynamic team and showcase your customer research, collaboration, communication and stakeholder engagement skills Challenging and rewarding Mid level role offering great exposure and opportunity contribute in a meaningful way to improve the effectiveness of a progressive state government organisation 2 Fixed...

DCS Grade 11/1- Base salary $134,411 to $155,445 + super Temporary full time opportunity until June 2024 with potential to extension or become permanent Flexible working arrangements (remote working options, compressed flexible hours and more)What's the Job?Working as part of an Agile Program Delivery team, this role is responsible for driving an agile...

Content Advisor, Ongoing, Flexible location with hybrid workingReporting to the Principal Product Owner, you will work in a multi-disciplinary team to migrate and transform content from NSW Government agencies website onto You will create, edit and deliver targeted, engaging, relevant and effective NSW Government digital communications, products and...

Principal Product Owner - Expression of InterestNSW Government Digital Channels3-month TAA or Secondment Opportunity - covering parental leave (September December 2023) Opportunity to be part of an exciting wholeofgovernment program Lead an effective multidisciplinary product team and contribute a highperformance cultureSome key accountabilities include:...

CX Designer1 x ongoing role, 1 x temporary (up to 12 months) roleDo you want to Contribute directly to delivering on the Government Made Easy program? Make an impact to the lives of 8 million+ people in NSW? Work in an inclusive and flexible hybridenvironment, with endless opportunities to grow?Yes? Then this role is for you Your day-to-dayResponsibilities...

Advisor - Capability, Ongoing based in Sydney CBD with remote working opportunitiesAs our Capability Advisor you will provide support and advice on the development, implementation and evaluation of the capability program as well as enabling consistent training communications, to ensure alignment to digital capability uplift across all of Government and the...

Project Officer, Ongoing, Roles can be based in Sydney and various locations will be considered, flexible working from homeWe are looking to welcome new members to our team who are seeking a rare and rewarding opportunity to make an impact delivering customer-centric government initiatives.Do you love preparing presentations and communicating complex...

Manager Business Engagement, Ongoing opportunity, Sydney based and Hybrid working. Grade 11/12A rare and rewarding opportunity to make an impact delivering customer-centred government.Working across the Public Sector to drive key reform agenda items within the Life Journeys (LJ) and Government Made Easy (GME) programs of work Genuinely flexible working...

Role: Cyber Security AnalystRole type: Ongoing, Full-time opportunitySalary: DCS clerk grade 7/8, annual base salary starting at $106,025 plus employer's contribution to superannuation and annual leave loadingLocation: SydneyAbout Us:The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its customers. We aim...