Facilities Assistant

2 weeks ago

Sydney, New South Wales, Australia Aon Full time

Job Description:


The Facilities Assistant will be the face of Aon's day to day operations and plays a pivotal role in the office (5 days per week) in supporting all Aon colleagues as part of the broader facilities team.

You will be responsible for ensuring all office operations run smoothly across the resource centre and provide excellent service to all Aon colleagues - no matter how big or small the task.

The team is responsible for operational needs of the business including premises, logistics, security, resources and general enquiries.

To succeed in the role, you will be an approachable multitasker who understands the essence of hospitality when providing excellent service to others.

This role will support Aon colleagues based in our Sydney CBD and Parramatta offices, as well as supporting our regional branches.


Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

  • As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

  • Provide face to face service/support to our clients (Aon colleagues)
  • Process daily incoming and outgoing mail, including daily delivery and collection of mail on each floor, scanning and sorting mail
  • Help maintain the resource centre office & storeroom to keep organised, clean and tidy
  • Maintain stock list of all pantry & stationery items, as well as ensuring the kitchen and stationary trolley are stocked
  • Stationery Orders
  • Arrange couriers and sort deliveries
  • Help maintain supplier and key stakeholders (Internal & External) relationships
  • Daily floor walks & inspections
  • Assist with general adhoc and preventative maintenance request
  • Assist Resource Centre Manager with PO's/Invoicing/Journals
  • Security
  • Responsible for all facets of the building and tenancy access security
  • Maintain Locker system & audits
  • Help manage NSWOSF Inbox daily

Skills and experience that will lead to success

  • Proven experience working in hospitality, client and customer service environment, reception or business support roles
  • Strong verbal and written communication skills is a must
  • Exceptional people skills and the ability to build effective relationships with people across all levels
  • Strong attention to detail
  • Intermediate Microsoft skills, particularly in excel, word and outlook
  • Strength in working autonomously, as well as in a teambased collaborative environment
  • Tech Savy individual who can pick up new systems quickly
  • Ability to multitask and work on a broad range of diverse tasks

How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce.

Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.

We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work..

and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
- #LI-HL1

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