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Service Desk Administrator
3 months ago
- Supportive and professional work culture
About Our Client:
Our client is a leading manufacturing organisation who specialise in safety equipment manufacturer and end-to-end production for commercial and industrial customers.
This is a fast-paced role that requires someone who is a problem solver with a solid work ethic that can work efficiently and effectively to achieve desired business outcomes.
- Manage inbound and outbound customer and client enquiries and updates.
- Provide front end support and remote trouble shooting for clients and customers.
- Coordinating billing, invoicing and credit management.
- Working with telephone systems, case management systems and Salesforce to input data and help with customer queries.
- General administration tasks including data entry and reporting.
- Work collaboratively with team members to identify improvement opportunities and drive positive change throughout the workplace.
The Successful Applicant:
What's on Offer:
- Permanent, fulltime OR part time opportunity
- Hybrid work structure
- Enjoy no commute to the CBD