Dental Assistant/receptionist

3 weeks ago

Campbellfield, Australia Hume Dental Hub Full time

Position Overview: As a Dental Assistant/Receptionist, you will play a crucial role in supporting the efficient operation of a dental practice. This dual role involves both clinical and administrative responsibilities, requiring a balance of clinical expertise and strong organizational and interpersonal skills.

Key Responsibilities:
Clinical Duties:
**Chairside Assistance**:Assist the dentist during dental procedures by handing them instruments, providing suction, and ensuring patient comfort.
Prepare treatment rooms by sterilizing instruments and disinfecting surfaces.

**Patient Care**:Escort patients to treatment rooms and ensure their comfort.
Take and record patient medical histories and vital signs.

Administrative Duties:
**Reception and Scheduling: Greet patients warmly and manage the front desk.**
**Schedule and confirm appointments, and maintain the appointment calendar.**
**Answer phone calls, respond to inquiries, and provide information to patients.**

**Patient Records**:Maintain accurate and up-to-date patient records.
Input and update patient information in the practice management software D4 Web.

**Billing and Insurance**:Process patient payments and coordinate with insurance providers.
Verify insurance information and assist patients with insurance-related inquiries.

**Office Maintenance**:Ensure cleanliness and organization of the reception area and other common areas.
Manage and order office and clinical supplies as needed.

**Communication**:Liaise between patients, dental professionals, and other staff members.
Relay important information and instructions to patients as directed by the dentist.

Qualifications:
**Education**:High school diploma or equivalent.
Completion of a dental assistant training program is preferred.

CPR certification may be required.

**Skills**:Strong interpersonal and communication skills.
Organized and detail-oriented.
Ability to multitask and work in a fast-paced environment.

**Experience**:Previous experience in a dental office is desirable but not mandatory.

By fulfilling both clinical and administrative responsibilities, the Dental Assistant/Receptionist plays a vital role in ensuring a positive and efficient experience for both patients and dental professionals in the practice

**Job Type**: Casual

**Salary**: From $27.00 per hour

Expected hours: 18 - 24 per week

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- On call

Supplemental pay types:

- Penalty rates

**Experience**:

- Dental reception: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Campbellfield, VIC 3061 (required)

Ability to Relocate:

- Campbellfield, VIC 3061: Relocate before starting work (required)

Work Location: In person

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