Customer Service Officer

5 months ago


Campbellfield, Australia CoreStaff Full time

Casual ongoing role
- Australia's largest hot-dip galvanizing company
- Pay rate $34.98

**About Our Client**

**About The Job**
Reporting to the Operations Manager you will ensure seamless servicing of customers from the initial order to the finished product.
- Respond to customer enquiries in a timely and professional manner
- Liaise between customers and the operations team determine completion dates of orders
- Update customers with information regarding the progress of their orders
- Data entry and maintain pricing lists
- Provide accurate quotes to customers
- Support sales initiatives to grow the business
- Additional administrative support as required

***

**About You**
- Experience within a manufacturing and/ or distribution environment highly advantageous
- Strong organisational skills and ability to prioritise tasks
- Excellent customer service skills and mindset with exceptional communication skills
- Process oriented with a high attention to detail
- Ability to follow detailed administrative processes and work unsupervised
- Solid knowledge and experience with Microsoft Office (Word, PowerPoint, Excel and Outlook)

***

**Benefits**
- Casual ongoing role
- Campbellfield location

*



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