Community Safety and Compliance Administration

1 week ago

Mornington, Australia Mornington Peninsula Shire Full time

Mornington Peninsula Shire is Victoria's destination municipality, characterised by unique townships, highly productive agriculture, world renowned landscapes, tourist regions, and areas of national and international conservation significance within a vital Green Wedge.


The Shire is responsible for a broad range of infrastructure and community services that support the wellbeing and prosperity of our diverse community.

With approximately 900 employees, it is a busy and vibrant workplace.

What's on Offer
-
Work Life Balance
  • We offer a hybrid working model and generous leave provisions
    .

-
Culture - Positive and inclusive work environment that is underpinned by our core values which are integral to everything we do. These are Integrity, Openness, Courage, Respect, and Excellence.
-
Security - Permanent full-time role, based in the Mornington office. Band 4 position - $66,853.80 per annum (excl. super)
-
Job Satisfaction - Have a meaningful impact on the community by contributing to achieve positive outcomes across the Mornington Peninsula Shire

About the Role


The position provides administrative support to the Community Safety and Compliance teams to process a broad range of written or verbal customer enquiries and ensure timely processing of permits, notices, invoicing, infringements and other enforcement documents.

The position is a key customer service role for the broader unit.

Reporting to the Team Leaders in the Community Safety & Compliance Unit, the core responsibilities include:

  • Respond to phone calls and/or counter enquiries from ratepayers, members of the public and colleagues in a professional and timely manner.
  • Research, assess and respond to customer queries within corporate timelines.
  • Process incoming and outgoing correspondence using the Corporate Information System.
  • Provide efficient and accurate data entry using the organisation's corporate data base systems.
  • Provide administration support to the wider Community Safety and Compliance Teams.
  • Perform administrative duties including photocopying, mail, organising meetings and taking minutes at meetings.
  • Process and maintain data within the Shire's corporate systems.
  • Issue notices, infringements or other enforcement related documents as required.
  • Process payments as required from time to time.
  • Perform any other administrative duties as required.

Position Description:
Community Safety & Compliance Administration Officer

About You

  • Demonstrated experience in providing professional administrative services; preferably in regulatory, civil infrastructure or building development fields.
  • The ability to provide excellent customer service.
  • Highly developed verbal and written communication skills.
  • Ability to solve problems using policies and procedures with guidance.
  • Experience in local government or other complex organisations is desirable.

How to Apply
If this role sounds like you, click
'Apply'.

Mornington Peninsula Shire undertakes a variety of employment screening checks. This includes employment references, Working with Children Checks and National Police Checks. It is a condition of employment that all Mornington Peninsula Shire employees declare their Covid-19 Vaccination status.

Applicants must have valid Australian work rights.

Make contact:
For further information about this opportunity, please contact: Talana Cook, Team Leader Community Safety on


Applications Close:17/03/2023

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