Customer Care Manager, Australia

2 weeks ago

Sydney, New South Wales, Australia Allurion Full time

Why Allurion?:


We are overjoyed to be recognized as one of Deloitte's top 500 fastest-growing technology companies in the US But wait, there's even more excitement in store Get ready for an incredible new journey as we proudly announce our official public listing ALUR.

This momentous milestone opens up a new era filled with boundless possibilities and remarkable growth for our company


At Allurion, our core values of Audacity, Grit, Authenticity, Accountability, and being Data Driven, combined with our passion for innovation, have fueled our growth and will help us achieve our ambitious mission - ending obesity As part of a recognized Great Place to Work in the US, UK, France, Allurions engage as a collaborative global team while solutioning a critical healthcare challenge which affects millions.

We are driven by purpose, motivated by individual challenge and growth, and energized by collective engagement and competitive rewards.

We invite you to join us as we aim to transform the way obesity is treated and make a lasting impact on the world.


What will you be doing?:


In support of our world class Allurion Program as a dynamic Customer Care Manager, your primary focus is to engage with local clinics, book appointments for potential patients, drive conversion from leads to placements and ultimately support the Sales organization in meeting targets.


Being an individual contributor, you will work remotely within Australia alongside other Customer Care Managers and a Team Lead, collecting data to input into the CRM while providing accurate and timely KPI metrics when requested.

You will be a key collaborator working with our Marketing team supporting social media management as well as collaborating with various other internal stakeholders.


What we're looking for in you:

  • Experience in consultative telesales (previous experience in working within the Technology industry preferred).
  • Consumer centric mindset, with the ability to deliver a highquality endtoend customer experience.
  • Able to work effectively both as a team and independently.
  • Advanced communication and organizational skills with high attention to detail.
  • Empathetic and easy to build relationships of trust with potential patients.

What's in it for you:

  • Competitive Package
  • Paid Time Off
  • Training and Career Development
  • Support for Parents
  • Global Employee Assistance Program & Total Wellbeing Platform
  • Employee Stock Purchase Program
  • Volunteer Time Off
  • Additional Benefits and perks dependent on Country of residence

Location:

This role can be based anywhere within Australia.

Travel:

There is potential for some international travel for company sponsored events.

Hours:

Diversity and Inclusion

  • To learn more about Allurion please visit our website_

  • Ndis Customer Care Manager

    2 weeks ago

    Sydney, New South Wales, Australia Healthcare Australia Full time

    Full-time permanent position Location in Sydney CBD, New South Wales Disability industry experience beneficialHealth Care Australia are currently looking for a Customer Care Manager to become a valued member of our NDIS team in the Sydney CBD office.HCA is a registered provider and offers leading disability support services across the Nation through the...

  • Customer Care Representative

    2 weeks ago

    Sydney, New South Wales, Australia DKSH Australia Pty. Ltd. Full time

    DKSH Consumer Goods (Lifestyle & Household) is a leader in the marketing and distribution of consumer durables in Australia and New Zealand. Our focus is on homewares; primarily kitchenware, cookware, knives, tabletop, drinkware, bakeware, kitchen gadgets, serving-ware, storage, cleaning, giftware, and premium small electrical appliances.We represent a...

  • Customer Care Manager

    2 weeks ago

    Sydney, New South Wales, Australia Scentre Group Full time

    Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world's leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.Every...

  • Care Manager

    2 weeks ago

    Sydney, New South Wales, Australia Healthcare Australia Full time

    Competitive remuneration based on experience Relocation and accommodation assistanceAbout the roleWe are seeking an experienced and dedicated Care Manager to join a leading facility based in Sydney's Northern Beaches. Competitive remuneration based on experience Relocation and accommodation assistance Subsidised health insurance Flexibility and worklife...

  • Customer Care Manager

    2 weeks ago

    Sydney, New South Wales, Australia I-MED Full time

    At I-MED we are committed to consistently delivering high quality and expert care, in each of our clinics, in every interaction, to ensure better health outcomes for our patients.This role is responsible for providing leadership and working collaboratively across the business to ensure customer feedback, compliments, complaints and enquiries are managed...

  • Customer Care Manager

    2 weeks ago

    Sydney, New South Wales, Australia Polestar Full time

    The opportunityIn this position you will be the local point of contact to handle Polestar Customer Care related situations working together with our key stakeholders in the market and centrally to drive and deliver an exceptional service to our customers. In this way you're responsible for understanding and reporting the 'Customer Service Performance'. This...

  • Customer Care and Retention Manager

    2 weeks ago

    Sydney, New South Wales, Australia Neilson Financial Services Full time

    Company DescriptionAt Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products.We have evolved from our origins in the UK, where the business was launched in 2012, to become an...

  • Customer Care Manager

    2 weeks ago

    Sydney, New South Wales, Australia Xe Full time

    At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300...

  • Customer Care Manager

    2 weeks ago

    Sydney, New South Wales, Australia XE Full time

    At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300...

  • Pastoral Care Manager

    2 weeks ago

    Sydney, New South Wales, Australia Hammond Care Full time

    About us HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia's most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...

  • Customer Care Manager

    2 weeks ago

    Sydney, New South Wales, Australia Xe Full time

    At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300...

  • Customer Care and Retention Manager

    2 weeks ago

    Sydney, New South Wales, Australia Neilson Financial Services Limited Full time

    At Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products.We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international...

  • Customer Care Manager

    2 weeks ago

    Sydney, New South Wales, Australia Gough Recruitment Full time

    Australian Residential Apartments Developer Strong Development Pipeline of Projects Further Training & Career Progression on OfferThe clientOur client is a leading Australian residential developer undergoing a sustained period of growth within their business. They source, build, develop, and sell their own residential apartment and mixed-use projects in the...

  • Manager Customer Engagement

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Manager Customer Engagement, Ongoing, SydneyThe Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual within the Customer Engagement team in ICT. The successful applicant will be supporting agencies across The Department of Customer Service. The right applicant will be a team player able to hit the ground running,...

  • Customer Care

    2 weeks ago

    Sydney, New South Wales, Australia Stockland Full time

    An exciting customer-facing role in Stockland Merrylands Shopping Centre is available now, come and be part of the centre management team.About the role:Based on our Customer Care desk, you will be tasked with providing superior customer service as well as support to the centre management team during weekends. This role has the option of picking up...

  • Customer Care

    2 weeks ago

    Sydney, New South Wales, Australia Sirius People Full time

    Initial 12 Month Contract with view for PermanentRegents Park location**- $65,000k + SuperSirius People are currently working with a client in the manufacturing industry and are looking for a Customer Care Consultant to join the team. This role is also able to WFH after 6 Months, two days a weekYou will be responsible for the below duties:Customer Care...

  • Facility Manager or Care Manager

    2 weeks ago

    Sydney, New South Wales, Australia Provectus Care Full time

    About Beresford Hall:Beresford Hall is a 146 place, extra service residential aged care facility located in Rose Bay in Sydney. Beresford Hall aims to promote, foster and maintain the highest possible level of care, service and accommodation in a luxurious environment. Our vision is for Beresford Hall to be of the highest quality care with innovative...

  • Customer Experience Initiatives Manager

    2 weeks ago

    Sydney, New South Wales, Australia Allianz Australia Full time

    Customer Experience Initiatives Manager- Parental Leave Coverage Until 30 August 2024 Fully utilise your expertise Leading global insurance organisationAt Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity...

  • Manager, Customer Value Management Strategy and

    2 weeks ago

    Sydney, New South Wales, Australia Allianz Australia Full time

    Manager, Customer Value Management Strategy and Execution - 12 Month Fixed Term Fully utilise your expertise Leading global insurance organisationAt Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to...

  • Customer Service and Contractor Liaison Officer

    2 weeks ago

    Sydney, New South Wales, Australia Business Development Manager Full time

    Dear Prospective Candidate,We are a nationally recognised company with a strong presence in the letterbox distribution industry, currently seeking a dedicated individual to join our team. This role involves handling customer updates and complaints, as well as communicating with our letterbox walkers about work opportunities.Key Responsibilities: Manage...