Patient Journey Officer

1 week ago


Brisbane, Queensland, Australia Queensland Health Full time
About the role

Provide afterhours liaison officer service within the Emergency Department and provide culturally appropriate support and advocacy to the Aboriginal and/or Torres Strait Islander patients, their families / carers and the community to receive coordinated and culturally appropriate health care across the health continuum of care.

About you

  • Respect demonstrates interpersonal savvy, manages conflict appropriately, communicates effectively and balances the needs of all stakeholders with utmost respect to all people at all times
  • Teamwork collaborates effectively, develops talent, values differences and builds effective teams to bring about best use of resources to deliver healthcare services
  • Compassion is patient / client focussed, demonstrates selfawareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience in the delivery of patient services or support in the delivery of services to patients
  • High Performance cultivates innovation, is action oriented, drives results and supports Metro North Health's vision and purpose to exceed expectations of our patients and stakeholders
  • Integrity demonstrates sound decision quality, ensures accountability, demonstrates courage in the face of adversity and works effectively / manages complexity to ensure work output and decisions are ethical and invariably of a high standard
Benefits when working for us

  • Rewarding career and development opportunities across a wide range of clinical and nonclinical areas
  • Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy worklife balance
  • Flexible working arrangements and competitive salary rates with annual incremental increases
  • Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Job ad reference number:
PCH466329 Close date: Thursday 2nd February, 2023

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Brisbane, Queensland, Australia Queensland Health Full time

    About the rolePatient Support Officers are responsible for providing a wide range of support services to clinical and non-clinical areas across the RBWH Herston campus. Primary duties include Infection Control Cleaning, Patient Transportation and Patient Handling within wards, operating theatres and clinics.We endeavour to offer all casuals temporary...


  • Brisbane, Queensland, Australia Icon Group Full time

    AdministrationBrisbanePart TimeIcon Cancer Centre AustraliaPatient Accounts Officer (Medical Administration) - Icon Cancer Centre, Head Office, South Brisbane***- Join the Patient Accounts Team at Icon Group's Head Office, Located at __22 Cordelia Street, South Brisbane_:- , __Qld_ Utilise your Medical Administration / Secretarial / Reception Experience in...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About the roleTo provide efficient and effective cleaning, porterage, and waste services to both clinical and non-clinical areas within various hospitals across Metro North Hospital and Health Service (MNHHS). Patient Support Officers are responsible for a wide range of support services to both clinical and nonclinical areas, including cleaning, porterage,...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About the roleOperational Services Offices are responsible for a wide range of support services to both clinical and non-clinical areas, including cleaning, porterage and waste services. This position reports to the Senior Supervisor and is directly accountable for the provision of high quality services supplied over a twenty-four-(24) hour period.About you...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About the role To provide efficient and effective Patient Support Services within the Caboolture Satellite Hospital campus. To perform duties associated with a nonclinical support to clinicians such as, patient handling techniques and patient transportation. To perform routine & periodic cleaning duties in accordance with the Department of Health (DoH)...


  • Brisbane, Queensland, Australia Stride Full time

    About us:We're leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.Stride is a name that expresses our ambition - it's a name that's purposeful and shows awareness of the important role we play in the recovery journey.As we embark on the next stage of our journey, join us to...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About the roleThe purpose of this role is to effectively and confidentially, receive, triage, and plan responses to concerns raised by consumers across STARS as well as administratively coordinate STARS response to National Safety and Quality Healthcare Service Standard 2About youYou will be assessed on your ability to demonstrate the following values within...

  • Patient Accounts

    1 week ago


    Brisbane, Queensland, Australia Icon Group Full time

    AdministrationBrisbaneFull TimeIcon Cancer Centre AustraliaPatient Accounts / Medical Administration - Icon Cancer Centre, Head Office, South Brisbane Join the Patient Accounts Team at Icon Group's Head Office, Located at __22 Cordelia Street, South Brisbane_:- , Qld_Key Points Utilise your Medical Administration / Secretarial / Reception Experience in this...


  • Brisbane, Queensland, Australia Queensland Health Full time

    Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing...


  • Brisbane, Queensland, Australia Queensland Health Full time

    Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing...


  • Brisbane, Queensland, Australia Monash IVF Group Full time

    Monash IVF Group are leading the future of reproductive care.At Monash IVF we're trying to change the way society thinks and acts in relation to their fertility. We're removing stigmas, empowering people to make better decisions and to take action earlier. Ultimately, we are trying to improve everyone's chance of having a family.The reality is, we know...


  • Brisbane, Queensland, Australia Litton Andrews (LA Medical Recruitment) Full time

    Brisbane QLDFull time$35 - $45 /hr$75,000 to $85,000 per annum + super Group Surgical Specialist Practice Spring Hill Location Genie softwareLitton Andrews (LA Medical Recruitment) providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.This is a full time permanent position working 38...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About the role Manage and lead the day to day operations to deliver cleaning and patient handling services supporting clinical and nonclinical areas in line with the Queensland Health Operational Services Manual, which outlines the primary duties for operational service officers within a public health service. The cleaning and patient handling standards aim...

  • Bookings Officer

    1 week ago


    Brisbane, Queensland, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Do your life's best workGenesisCare has an exciting opportunity available for a Patient Bookings Officer to join our team at our Radiation Oncology Centre located on the beautiful...


  • Brisbane, Queensland, Australia The State of Queensland Full time

    The purpose of this position is to effectively manage RBWH Patient Support Services ensuring high standards of service and safety for patients/clients, visitors and staff through compliance with Metro North Health policies.The purpose of this position is to effectively manage RBWH Patient Support Services ensuring high standards of service and safety for...


  • Brisbane, Queensland, Australia 1300 Smiles Dentists Full time

    Join our Exceptional Dental Team as a Front Office Coordinator at Strathpine Central Dental CentreAre you an experienced dental professional with a passion for delivering exceptional patient care? We have an exciting opportunity for a Front Office Coordinator to join our dedicated team at Strathpine Central Dental Centre. If you thrive in a fast-paced...


  • Brisbane, Queensland, Australia The State Of Queensland Full time

    Senior Medical Officer - General Practitioner with Special Interest (GPw SI) - Ear Nose and Throat The Ear Nose and Throat Unit are looking for Temporary part Time Senior Medical Officer - General Practitioner with Special Interest (GPw SI) to join their team.The successful candidate will provide clinical services and care to Ear Nose and Throat patients...


  • Brisbane central business district, Queensland, Australia Litton Andrews (LA Medical Recruitment) Full time

    Brisbane CBD QLD$35 - $40 /hrPart time- $35 - $40 per hour + super Oral & Maxillofacial Surgeon Permanent part time (4 day week)Litton Andrews (LA Medical Recruitment) - providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.Our client, a very well established and respected Oral &...

  • Office Manager

    1 week ago


    Brisbane, Queensland, Australia Queensland Health Full time

    Administration Services are the team of professionals supporting the non-clinical aspects of a patient's hospital journey. We are looking for someone with the right values and behaviours to join our team.If you thrive on helping people, have good computer skills, a passion for learning and great communication, this role may be for you: Career progression and...


  • Brisbane, Queensland, Australia Brisbane Private Hospital Full time

    Brisbane Private Hospital - Administration Officer- Administration Officer:- 1 Full time & 2 Part Time positions available:- Discounted parking and meals:- $ $34.35/hr plus superThe OpportunityOur Administration Services team at Brisbane Private Hospital have opportunities for experienced Administration Officers with a focus on Front Reception/Admissions...