Manager - Patient Support Services

7 days ago


Brisbane, Queensland, Australia Queensland Health Full time
About the role

  • Manage and lead the day to day operations to deliver cleaning and patient handling services supporting clinical and nonclinical areas in line with the Queensland Health Operational Services Manual, which outlines the primary duties for operational service officers within a public health service.
  • The cleaning and patient handling standards aim to improve the quality of healthcare provision by ensuring all risks involving cleaning and patient handling are identified and managed in an appropriate and timely manner.
  • Patient Support Services work collaboratively with the wider health care team to ensure the delivery of patient focused care.
About you

  • Respect demonstrates interpersonal savvy, manages conflict appropriately, communicates effectively and balances the needs of all stakeholders with utmost respect to all people at all times
  • Teamwork collaborates effectively, develops talent, values differences and builds effective teams to bring about best use of resources to deliver healthcare services
  • Compassion is patient / client focussed, demonstrates selfawareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience in the delivery of patient services or support in the delivery of services to patients
  • High Performance cultivates innovation, is action oriented, drives results and supports Metro North Health's vision and purpose to exceed expectations of our patients and stakeholders
  • Integrity demonstrates sound decision quality, ensures accountability, demonstrates courage in the face of adversity and works effectively / manages complexity to ensure work output and decisions are ethical and invariably of a high standard
Benefits when working for us

  • Rewarding career and development opportunities across a wide range of clinical and nonclinical areas
  • Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy worklife balance
  • Flexible working arrangements and competitive salary rates with annual incremental increases
  • Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Job ad reference number:
PCH567080Close date: Thursday, 6th June 2024

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.



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