Patient Support Officer

1 week ago


Brisbane, Queensland, Australia Queensland Health Full time
About the role

  • To provide efficient and effective Patient Support Services within the Caboolture Satellite Hospital campus.
  • To perform duties associated with a nonclinical support to clinicians such as, patient handling techniques and patient transportation.
  • To perform routine & periodic cleaning duties in accordance with the Department of Health (DoH) Environmental Cleaning Guidelines in line with Caboolture Hospital protocols & procedures.
  • To provide waste and linen services as per Caboolture Hospital procedures/guidelines.


The Satellite Hospitals Program (SHP) is a $280 million Queensland Government commitment to deliver seven new facilities to support public healthcare delivery in rapidly growing communities across South East Queensland.

The locations for the new Satellite Hospitals are, Caboolture, Kallangur and Bribie Island.

All sites have been chosen to provide better access to healthcare for local communities, in convenient settings, without having to travel to major hospitals for care.

They will offer a range of services based on the health needs of the community and incorporate outpatient community-based healthcare services with virtual healthcare opportunities.

Each Satellite Hospital has a minor injury and illness clinic which will deliver non-urgent care and support emergency departments at major hospitals by giving people more options to access healthcare for minor injuries and illnesses close to home.

About you

  • Porterage and patient handling techniques as are required to assist patients. Be able to effectively and safely perform such manual duties by using the necessary equipment, to assist with patient care.
  • Undertaking a range of cleaning duties and the collection and removal of waste in accordance with Infection Control and the Department of Health Environmental Guidelines.
  • Ability to carrying out duties/tasks in line with Patient Support Services Manual as a team member, with communication skills to effectively liaise with other staff and relate to patients and visitors in a sensitive and courteous manner; requiring mínimal supervision to prioritise work to ensure deadlines are met in a changing work environment where quality is the main focus.
  • Workplace health and safety, equal employment opportunity and antidiscrimination practices and behaviours, as applied in the working environment.
  • Actively participate in a working environment supporting quality human resource management practices including employment equity, antidiscrimination, occupational health and safety, and ethical behaviour.
Benefits when working for us

  • Rewarding career and development opportunities across a wide range of clinical and nonclinical areas
  • Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy worklife balance
  • Flexible working arrangements and competitive salary rates with annual incremental increases
  • Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Job ad reference number:
CAB493000 Close date: Tuesday 20th June, 2023

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.



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