Front Office Coordinator

1 week ago

Brisbane, Queensland, Australia 1300 Smiles Dentists Full time
Join our Exceptional Dental Team as a Front Office Coordinator at Strathpine Central Dental Centre


Are you an experienced dental professional with a passion for delivering exceptional patient care? We have an exciting opportunity for a Front Office Coordinator to join our dedicated team at Strathpine Central Dental Centre.

If you thrive in a fast-paced environment, possess outstanding organisational skills, and have previous dental experience, we want to hear from you

As a Front Office Coordinator, you'll be the friendly face and voice of our dental practice.

Your exceptional customer service skills, combined with your dental knowledge, will ensure that our patients receive a warm welcome and efficient support throughout their dental journey.

You'll play a crucial role in ensuring the smooth operation of our practice and delivering an outstanding patient experience.

What You'll Do:

  • Greet patients with a warm and welcoming demeanor, making them feel comfortable and at ease.
  • Coordinate appointment scheduling and manage the dental practice calendar, ensuring optimal efficiency.
  • Maintain accurate patient records, including updating personal information and treatment details.
  • Handle patient inquiries, both in person and over the phone, providing exceptional customer service.
  • Assist with financial processes, such as processing payments, managing insurance claims, and discussing treatment costs with patients.
  • Collaborate with the dental team to ensure seamless communication and workflow between the front office and clinical areas.
  • Contribute to the overall cleanliness and organisation of the reception area and front office.

What You'll Bring:

  • Previous dental experience. You should be familiar with dental terminology, procedures, and general dental practice operations.
  • Outstanding customer service skills, with the ability to empathise and communicate effectively with patients of all ages.
  • Excellent organizational abilities and attention to detail, enabling you to manage multiple tasks simultaneously.
  • Strong computer skills, including experience with dental practice management software.
  • A friendly and positive attitude, even in highpressure situations, to create a welcoming and supportive environment.
  • Exceptional teamwork and collaboration skills, as you'll be working closely with both clinical and administrative staff.

What We Offer:

  • A supportive and collaborative team environment that values your contributions and fosters professional growth.
  • Competitive remuneration and benefits package commensurate with your skills and experience.
  • Ongoing training and professional development opportunities to enhance your dental knowledge and advance your career.
  • Stateoftheart dental facilities and technology, providing you with the tools needed to excel.
  • The opportunity to work with a diverse patient population, contributing to their oral health and overall wellbeing.

How to Apply:

If you're ready to take the next step in your dental career and join our outstanding team at Strathpine Central Dental Centre, we invite you to apply

  • Strathpine Central Dental Centre, proudly part of the Abano Healthcare Group_
  • At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all._

Job Details:

  • Brand 1300 Smiles Dentists
  • Reference #
  • D1008
  • Posted on 01 Feb 2024
  • Closes on 28 Feb :00
  • Location(s)
  • Brisbane
  • Expertise
  • Admin Coordinator
  • Job level(s) 13 years
  • Work type(s)
  • Full Time

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