Business Development Manager

2 weeks ago

Sydney, New South Wales, Australia Stamford Hotels and Resorts Full time

Stamford Plaza Sydney Airport is a 316 room 5 star Hotel located in Mascot near the Sydney domestic airport and home to the biggest conference centre at the airport. Our excellent service and accommodation set us apart from our competitors and provide guests with the best in hospitality experience from the moment they walk through the door.

The Role

We are currently looking for a highly motivated, passionate and results driven Business Development Manager to join our Sales team, based at our Sydney Airport Hotel

This is an exciting opportunity for a sales focused individual wanting to develop their career and take on a new challenge within the Hotel and Events industry.

The primary purpose of the role is to:

  • Identify and develop new business opportunities from the Corporate and MICE market segments
  • Maintain relationships with existing clients
  • Assist with local area marketing promotions and sales activities at expos, conferences and conventions
  • Maintain accurate and up to date data in the CRM database
  • Support the Sales & Marketing Team and assist the Director of Sales & Marketing as needed

What we are looking for

  • A well-presented, self-motivated Sales professional with strong people and negotiation skills
  • Capable of working in a fast paced environment, under pressure and able to meet deadlines and achieve our business objectives
  • Excellent communication skills and exceptional attention to detail
  • Proficient with Microsoft Office products and general computer skills
  • Ability to multi-task, prioritise work and manage a variety of projects
  • Experience with Sales software systems such as Sales Force Delphi, Opera
  • Previous experience working within Sales & Marketing, Events or a Hotel environment is desirable
  • Passion for Hotels and Hospitality

Key responsibilities include but are not limited to

  • To source and establish new business opportunities within Corporate & MICE market segments
  • Proactively maintain and service a portfolio of key accounts
  • Assist the DOSM in achieving ROI objectives in sales strategies
  • Assist in preparation of the annual business plan for sales
  • Manage customer satisfaction outcomes to facilitate repeat business whilst ensuring customer retention
  • To sell the hotel as a total concept ensuring maximum business in all areas: rooms, conferences and food and beverage
  • Organise and participate in client entertaining, functions, familiarisations / educational, site inspections and Industry network events
  • Recognise and act on potential business opportunities, Including responsibility for tender/RFP process for relevant clients
  • Review forecasts, competitor activity and market
  • Share reports and make recommendations on short to midterm sales and marketing activity
  • Prepare client correspondence including rate letters, tenders and general correspondence
  • Participate in designated travel and trade shows, where required. Some evening and weekend shows anticipated
  • Interstate and country sales trips as required
  • Maintain a thorough knowledge of competitor's products, developments, rates and policies

The ideal candidate will be

  • Passionate about Sales and looking for the next step up in their career
  • A minimum of 2 years' experience in a similar business development role
  • Desire to pro-actively go out and find new business opportunities
  • Ability to travel when required as well as a holder of current NSW Drivers License
  • A track record of lead generation and building business across managed accounts
  • Immaculate personal presentation skills and grooming
  • Demonstrated ability to multi-task and meet deadlines
  • Excellent written and verbal communication skills
  • Passion for hospitality service excellence, with an eye for detail towards delivering an unrivalled customer service experience
  • Ability to foster team spirit with a positive, can do attitude
  • Excellent problem solving / researching skills
  • Previous experience within a hotel environment
  • Working knowledge and use of Delphi CRM systems preferable
  • And most importantly - the ability to be a Team Player with a positive and 'can do' attitude

About the Benefits

Employees of Stamford Hotels and Resorts are entitled to many outstanding benefits, including:

  • Great employee discount on food & beverage at all Stamford Hotels & Resorts
  • Dry cleaning for business attire
  • Free duty meals
  • Free onsite parking
  • Learning and development opportunities

How to Apply

Please click the apply button to submit your application with your resume and cover letter.

The successful applicant must hold and be willing to obtain a National Police Clearance.

Stamford Hotels and Resorts is an Equal Opportunity Employer. #spsa

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  • State, Region or Province *
  • LinkedIn URL (Please click on your profile and copy the URL from your profile page.) Questions
    • Please outline your relevant and level of experience to the position for which you are applying for. *
    Are you currently authorised to work in Australia?You may be wondering why we're asking. Australian Government legislation requires us to ensure all employees have the right to work in Australia. You will be required to present either your passport, or Australian birth certificate with photo ID, or Australian citizenship certificate with photo ID as proof of Australian working rights. *
    • Yes, I am an Australian citizen
    • Yes, I am an Australian Permanent Resident
    • Yes, I am a New Zealand citizen
    • Yes, I have a current Working Holiday Visa
    • No, I do not have a current Work Permit or Visa
    • Yes, I have a current Student Visa
    • Yes, I have a current Partner Visa
    Have you previously been employed by our company or any of our brands? *
    • Yes
    • No
    • If yes – please indicate which Stamford Hotel and Resort property you have worked for previously and the last position you held.
    Do any of your immediate family work for our company or our brands? *
    • Yes
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    • If 'Yes', please specify:
    • Please outline your expected salary (including superannuation): *
    Would you consider transferring / working within other Stamford Hotels and Resorts properties (Australia)? *
    • Yes
    • No
    Diversity - This question is optional, with this information collated for internal purposes only and will not be shared or reported in any way that specifically identifies you or any other individual.Do you identify as an Aboriginal or Torres Strait Islander?
    • Yes
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