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Account Executive, Commercial

3 months ago

Sydney, New South Wales, Australia Zoom Video Communications, Inc. Full time
About This Role


We are looking for a Commercial BDM/Account Executive with the right energy, competitive spirit, personal drive and track record of success in Sales.

This position involves working with mid market clients (employee count of 500+, unnamed accounts) to provide them the right Zoom services that meet their video, phone and online meeting needs.


  • Working in a defined territory, you will proactively engage with targeted companies, as well as follow up and close on various lead sources. Experience of selling Contact Centre, Telephony and related services is a must.

Responsibilities:

  • Meet or exceed sales and product objectives
  • Effectively qualify leads and identify prospect needs, engaging technical resources as required
  • Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
  • Conduct highlevel conversations with C-Level and VP Level Executives to address business needs
  • Utilize solutionselling techniques to effectively guide sales process to close
  • Manage complex sales situations and sales campaigns
  • Upsell and leverage business from new customer relationships
  • Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
  • Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
  • Forecast sales activity and revenue achievement while creating satisfied customers
  • Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
  • Keep informed of product line, competition and industry trends that may impact client business activities
  • Strong Partner/Channel experience would be desirable

Basic Skill Requirements:

  • Minimum of 5 years of direct sales experience in a SaaS/Cloud environment
  • Experience selling Contact Centre, Telephony and related services
  • Experience of selling to the ANZ market, ideally at midmarket level or higher
  • This position requires the ability to hunt into new accounts and manage complex sales situations and large projects
  • Understanding of telephony technical knowledge
  • Referenceable acquisition experience is mandatory, as is the ability to identify prospects using various tools such as Navigator, ZoomInfo, ASX etc
  • Demonstrated excellence in presentation skill with ability to build relevant, strategic messaging
  • Presence and proficiency in social media such as LinkedIn preferred
  • Strong collaboration and relational skills
  • Business forecasting, pipeline development and management skills are required
  • A proven track record of closed sales, client satisfaction, & team work
  • Must have strong verbal skills with consultative professional business acumen
  • Must be detail oriented, organized, ethical, responsible, & selfmotivated
  • Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]
  • Preferred Skill Requirements:
  • Salesforce CRM experience preferred
  • BA/ BS or equivalent experienceWe believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
At Zoom, we care about our employees, their families, and their well-being.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Work Styles at Zoom


In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote.

Visit this page for more information about

Zoom's Workstyles

About Us

Zoomies help people stay connected so they can get more done together.

We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind.

Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.


Explore Zoom:

  • Hear from our leadership team
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