Commercial Sales Executive

5 days ago

Sydney, New South Wales, Australia Amadeus Hospitality Full time

About the Role

The Commercial Sales Executive role at Amadeus Hospitality offers a unique opportunity to combine sales and account management skills to drive business growth and customer satisfaction.

Main Responsibilities

- Acquisition

  • Drive sales activities to acquire new customers and expand existing relationships in accordance with commercial principles.

- Retention

  • Develop and maintain a structured sales plan to drive new product and revenue opportunities with existing customers.
  • Ensure customer satisfaction and retention through effective account management.

- Development

  • Drive business development activities to achieve growth and increase revenues through the introduction of new solutions and services.
  • Provide competitive intelligence and market analysis to inform sales strategies.
  • Build and leverage a network of customers and industry contacts to drive business growth.

- Sales Support Activity

  • Contribute to improved sales support processes and systems to ensure effective execution of sales targets.
  • Collaborate with stakeholders to deliver sales activities and achieve commercial objectives.
  • Ensure the sharing of knowledge and best practices across the Commercial teams.
  • Proactively use CRM to drive sales pipeline and create commercial understanding of the Retail segment.
  • Ensure accuracy and integrity of data in CRM and sales activity reporting.
  • Pipeline management to ensure accuracy within the sales pipeline.

- Account Management

  • Develop and maintain a structured sales plan with customers to drive new product and revenue opportunities.
  • Achieve expected revenue, profitability, and satisfaction levels with customers.
  • Maintain a high level of functional knowledge of the GDS and Amadeus product portfolio.
  • Acquire meaningful market intelligence from customer visits.

Requirements

  • Experience working within the Travel Industry.
  • Understanding of Account Management and Business Development.
  • Customer service skills and ability to understand commercial impact of technical issues.
  • Ability to compile and adhere to a structured sales plan.
  • Knowledge of online booking tools – corporate or business-to-business.
  • Confidence in communication and self-management.
  • Travel Agency Background preferred.
  • Experience with Global distribution Systems preferable.
  • Self-motivated, ability to work under little supervision.

About Amadeus Hospitality

Amadeus Hospitality is committed to diversity, equity, and inclusion, fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and serving as a role model for an inclusive employee experience.

Amadeus Hospitality is an equal opportunity employer, considering all qualified applicants without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.

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