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Senior operations support officer

3 months ago

Toowoomba, Queensland, Australia University of Southern Queensland Full time
  • Remuneration range $104,689 to $113,382 pa
  • Full-time, continuing appointment
  • Ipswich campus
Academic Affairs

Building on its strengths as Australia's leading regional University, UniSQ's vision is to be renowned for innovation and excellence in education, student experience, research and engagement. Guided by our core values of respect, integrity and excellence, the University's Strategic Plan outlines our commitment to creating and sharing knowledge, transforming lives and solving the problems that matter to our world.

Academic Affairs

UniSQ's Academic Affairs Portfolio is recognised for its far-reaching engagement with industry, the community and our partners, both in Australia and overseas. Strong and active ties with industry ensure the Academic Affairs Portfolio remains at the forefront of current knowledge and thinking as it aims to support its students to achieve their maximum potential.

Who you are:

You will have experience in providing exceptional quality services and advice in a dynamic and fast-paced professional environment. In addition, you will have:

  • excellent communication skills, with an ability to communicate with a diverse range of stakeholders,
  • excellent organisational skills and be able to apply critical thinking,
  • superior attention-to-detail skills while managing multiple projects concurrently, with an ability to ensure that key timelines are met,
  • ability to work autonomously, show initiative, and positively and adaptively respond to change.

What you'll do:

  • Provide specialist professional support services including executive assistance, committee servicing and records management to the Head of School and Dean,
  • Provide a range of professional operational and administrative support functions for the Academic Affairs Portfolio, including the administration of the workload management system, and
  • Undertake regular personal, professional and team development opportunities.

What will help you succeed:

  • A tertiary level qualification with subsequent work experience in a service delivery environment, or an equivalent combination of relevant experience and/or education/training,
  • Demonstrated experience in providing high quality services and advice, directly and online, in a busy administrative environment, including knowledge and transferable skills in working within various software platforms with a high degree of accuracy,
  • Demonstrated ability to maintain confidentiality and effectively liaise with, and provide information and advice to, internal and external clients, and
  • Ability to work as part of a diverse team, displaying initiative and adaptability.

For further information about this role, please contact Mrs Katie Cosh, Senior Coordinating Operations Support Officer via or

What we offer:

We offer a range of rewarding career, financial and lifestyle benefits including:

  • generous superannuation
  • flexible working arrangements
  • salary sacrifice
  • professional development programs
  • UniSQ sponsored Fit and Well Corporate Program which includes gym membership.

The University offers a range of different ways of working and connecting across our physical and virtual spaces to meet the needs of our students, partners and community. We value diversity and strive to foster an inclusive environment that is underpinned by our values and champions, embraces and respects differences.

We support and encourage applications from all diversity groups. With an increasingly diverse workforce, we understand that careers may be placed on hold or limited throughout many life circumstances.

Find out more about UniSQ at

Reference Number: 0129_06/24

Location: Ipswich campus

Term: Full-time continuing appointment (36 hrs/week)

Salary: Total remuneration range $104,689 to $113,382 pa (includes salary range of $88,457 to $95,802, employer superannuation contributions of 17% of salary and annual leave loading)

Closes: Sunday, 30 June 2024.

At UniSQ we are united by our core values of Respect, Integrity and Excellence, which guide our daily actions and decision-making.

To be considered for this position, you will need to have the right to work in Australia.

If you know that this role is right for you, please submit your current resume together with a two-page (maximum) statement, outlining your skills and experience relative to 'Who we're looking for' in the position description.

For more information on our selection process, please refer to your recruitment journey available on our website.


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