Senior Disability Support Worker

2 days ago

Toowoomba, Queensland, Australia Blue Iris Support Services Full time
About the Role

We are seeking a highly skilled and experienced Senior Disability Support Worker to lead our SIL team in Toowoomba. As a key member of our team, you will be responsible for providing tailored support, care, and guidance to individuals with complex mental health needs.

Key Responsibilities:

  • Coach and mentor Support Workers to ensure best practice provision of disability services.
  • Provide practical training and support to ensure high-quality service delivery.
  • Conduct audits, induct new staff, participate in shadow shifts, respond to incidents, and fill shifts as needed.
  • Develop and maintain effective report writing and data collection methods.
  • Model best practice service delivery with clients, including person-centered and strengths-based approaches.
  • Work directly with clients, providing and supporting others to provide personal care, transfer, and positioning, as well as delivery of all health supports.
  • Collaborate with the Quality, Risk & Compliance Officer to ensure the safety and wellbeing of our participants and employees.
  • Lead the Support Worker team to develop a culture of respect, professionalism, and improved performance.
  • Implement strategies to manage extreme behaviors, including verbal and physical aggression, and train the team on de-escalation techniques.
  • Utilize restrictive practices (if necessary) in accordance with approved positive behavior support plans.

Requirements:

  • Experience working with challenging behaviors, preferably in a SIL team leader or similar role.
  • Knowledge and experience with complex mental health needs, with the ability to remain calm under pressure.
  • Proven experience leading and mentoring a team of Support Workers.
  • Understanding of ethical restrictive practices.
  • Strong communication and interpersonal skills.
  • First Aid and CPR certificates.
  • Paid Yellow Card and Blue Card, Drivers License, and reliable vehicle (insurance and WOF required).

Personal Attributes:

  • Empathetic, patient, and committed to improving life quality for individuals with disabilities.
  • Resilient, adaptable, and excellent problem-solving skills.
  • Team-oriented with the ability to work independently when required.
  • Respectful and culturally sensitive to providing care to a female participant.

Why Join Blue Iris Support Services:

  • Employee Assistance Program.
  • Flexible rostering.
  • A challenging and rewarding career supporting participants to reach their goals.
  • A welcoming and inclusive work environment.

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