Service Administrator

1 week ago


Hunter Valley, Australia WesTrac Full time

_At WesTrac, we're made for more of what matters most. More family time, with paid parental leave and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with in house RTO's, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More._

About the role


WesTrac is seeking an experienced Administrator to join our team at Mt Thorley Reporting to the Branch Manager, our Service Administrator is responsible for ensuring compliance of policies and procedures, document management, coordinating fleet administration, procurement, and customer service support to ensure the smooth flow of work and operations.

This is a fulltime, permanent position, working Monday to Friday.

Key Responsibilities

  • Organising PPE requirements
  • Liaise with internal and external stakeholders
  • Time capture reporting
  • Maintain team member training records and book training and inductions as required
  • Process invoices and assist with data entry for work orders
  • General administration duties

Skills & Experience

  • Previous purchasing and customer service experience
  • Previous experience in a similar industry (Preferred but not essential).
  • Proven time management skills and experience with the ability to manage multiple priorities to meet objectives.


Excellent communication skills
  • Interpersonal, written and verbal
  • High attention to detail with the ability to identify continuous improvement initiatives
  • Experience in SAP is highly regarded

Why Join WesTrac?


As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA.

Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture.


As a WesTrac team member you will receive:

  • Competitive remuneration
  • Job security and serious potential for advancement
  • Refer a friend program work alongside your mates and receive up to $3000
  • Annual Remuneration and performance review
  • Fitness Passport for the whole family
  • Income protection with 24/7 coverage
  • 12 weeks paid parental leave
  • Opportunities for progression with pathways to sales and leadership roles
  • Salary Packaging + Novated leases
  • Ability to purchase additional annual leave


If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link.

For further information regarding this role, please contact NSW Recruitment on and reference Job No

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.

  • At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture._

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