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Administrator - Service Operations

4 months ago

Hunter Valley, Australia WesTrac Full time

At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More._

**About the role**

Due to an internal promotion, WesTrac have an exciting opportunity for an experienced and team orientated Service Administrator to join our Constructions/Trucks team based in Tomago. As the first point of contact for the branch, this role will see you providing a high level of service to both internal and external customers, along with day to day administration support.

As a Service Operations Administrator for WesTrac you will work within a medium sized team. Reporting to the branch manager, you will:

- Provide general administrative support to a team of tradespeople and office based staff
- Maintain team member training records and book training and inductions as required
- Process invoices and assist with data entry for work orders
- Liaise with internal and external stakeholders regarding the purchasing of goods and services

**Skills & Experience**
- Previous purchasing and customer service experience
- Previous experience in a similar industry (Preferred but not essential).
- Proven time management skills and experience with the ability to manage multiple priorities to meet objectives.
- Excellent communication skills - Interpersonal, written and verbal
- High attention to detail with the ability to identify continuous improvement initiatives

**Benefits**
- Competitive remuneration
- Job security and serious potential for advancement
- Refer a friend program - work alongside your mates and receive up to $3000
- Annual Remuneration and performance review
- Fitness Passport for the whole family
- Income protection with 24/7 coverage
- 12 weeks paid parental leave
- Online Learning Library to support your continued development
- Opportunities for progression with pathways to field services, sales and leadership roles
- Dealership network with opportunities for short term or permanent transfers
- Salary Packaging + Novated leases
- Ability to purchase additional annual leave

If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link.

For further information regarding this role, please contact NSW Recruitment on 1300 797 028 and reference Job No 884008.

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
- At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture._