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Learning and Development Specialist
3 months ago
Division:
Estate Management- Location: Parramatta, NSW, AU, 2150 Wollongong, NSW, AU, 2500 Sydney, NSW, AU, 2000- Req ID:
Full Time:
Temporary up-to 12 months, 35 hours a week.
- Location: Parramatta, Sydney CBD or Wollongong with regular travel to Parramatta. Flexible and hybrid working options available.
About Us
At NSW Trustee & Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers.
Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers' lives.
Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.Our commitment to diversity
About the team
The Estate Management Division makes financial and legal decisions for people who are unable to on their own, or with support, when NSW Trustee & Guardian is appointed as their financial manager by a court or tribunal.
The division delivers high quality financial management service using a customer-centred approach and is delivered by:
- Customer Foundation
- Customer Independence and Support
- Private Management
- Proactive Customer Management
- Customer Specialist Centre
About the role
The Learning and Development Specialist is responsible for the design and delivery of quality learning strategies, frameworks, programs and services for the Estate Management Division that will contribute to the achievement of quality services and performance planning objectives.
The role ensures that the quality and merit of all programs and solutions maximises divisional investment in capability building to achieve learning and development objectives and outcomes, ensuring that employees have the skills and confidence to deliver customer-centred services.
About you
- are a talented and enthusiastic Learning & Development Specialist
- share the NSW Trustee & Guardian values and are highly professional and agile
- have a strong passion for and can bring experience in designing, developing and delivering learning strategies and programs
- enjoy working collaboratively with stakeholders to identify capability gaps and learning needs and requirements
- are a strong negotiator and influencer, who can effectively interpret and deliver complex messages and processes.
Essential requirements
- Tertiary qualifications in Adult Education and/or demonstrated equivalent industry Experience in delivering and evaluating talent and leadership strategies across organisations with demonstrated outcomes on business results.
- Understanding of NSW Trustee & Guardian's key services and customer base including experience working and/or supporting people with disability, vulnerable or older people.
What we offer
NSW Trustee & Guardian offers interesting, challenging and rewarding work that has real purpose.
Other benefits of joining us include:
- Work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
- Various leave options (recreation, parental, and flex leave of up to 24 days per year)
- Career development including study leave and acting opportunities
- Access to Fitness Passport and employee assistance program, and annual flu vaccinations
How to apply
- Submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability for this role.
Closing date:
Applications close: 11:59pm Sunday, 26th May 2024
Please note:
- A talent pool may be created for future ongoing and temporary roles and is valid for 18months.
