Sales Support Administrator

1 week ago

Sydney, Australia Direct IT Full time

Direct IT is the leading IT Demand Generation Specialist across APAC. Our offering includes: intent targeting, ABM activation, lead generation, inbound and outbound marketing, event support, and outsourced sales.
Due to a recent promotion, We are seeking a bright and team-oriented Sales Support Administrator to partner with our account management team. Together you will ensure our customers demand generation campaigns are successful.
In this role, you will manage B2B Demand generation campaigns from client briefing to campaign delivery, while working with the world’s largest technology companies. This is a fantastic role for someone who is looking to hone their digital marketing skills across a wide range of exciting campaigns.

Your day to day responsibilities
• Partner with Account Manager to receive campaign briefing from client
• Review campaign set up to ensure information is accurate and to ensure that all relevant campaign requirements have been included, recorded and are actionable in Salesforce
• Prepare creative elements of each campaign, including, banner ads, EDMs and landing pages, ensuring all details (including hyperlinks etc) are accurate.
• Proactively monitor and provide accurate and timely reports to Account Managers on marketing activity, campaign progress, and campaign delivery forecasts.
• Proactively identify and resolve campaign issues, deadline delays, communicating performance challenges to the Account Manager, and Quality Assurance Team Lead
• Finalise, review and deliver leads to clients in the required format of the campaign brief
• Partner with Account Manager, QA team lead to review campaign results and client feedback, contributing to the ongoing improvement of campaigns and processes
• Wherever necessary, provide timely campaign-related communication with client via email or phone

Why Direct IT

At Direct IT, we believe our people are our greatest asset, and our culture gives employees the opportunity to meaningfully contribute everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and open minds—to continue innovating and thinking outside of the box. We hire talented people with a wide range of skills and experiences who view each client and campaign as unique and who are keen to build bespoke campaigns to generate the best ROI for them.
We offer a fun and stimulating working environment where innovation, teamwork, collaboration, and accountability are highly prized. We invest in our team and culture, seeing each team member as an integral part of our success whilst keeping a well-balanced, healthy lifestyle. This role is flexible, with a mix of remote and in-office work. We’re happy to offer flexibility about which days you prefer to work where.

In return, this role will offer you:
• A competitive salary
• Exciting projects with the worlds leading Blue Chip technology companies
• A strong focus on learning and self-development
• An expert team of co-workers who are passionate and genuinely care about what they do.
• Active social committee with regular fun events.

Apply now

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and Homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

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