Sales Support Administration
1 week ago
Build and maintain relationships
Our Client specialises in the manufacture of made to order products and is well established with over 40 years in operation. You will be working within a friendly team environment located in Brookvale.
The Role
You will be liaising with all levels in the organisation and external customers.
Yours is a pivotal role from maintaining customer relationships by responding to inquiries, supporting Sales Managers by tracking, investigating and reporting sales information, resolving queries and providing office based admin support.
Responsibilities:
- Management of sales orders processing orders, answering queries/inquiries and following up with customers
- Correspondence with customers on order status/product availability/delivery status
- Preparation of sales quotes
- Update the system with new sales data/price lists/ customer discounts
- Generate reports from the system
- Manage relationships with customers
- Provide support for field sales team
- Liaise with internal departments including sales team, logistics team to ensure high service levels to customers keeping them informed
Skills Experience:
- Previous Customer Service / Sales Support experience
- High attention to detail
- Excellent communication skills both written and verbal
- Previous background working in a manufacturing environment would be advantageous
- Excel / Word and exposure to using an ERP system
- Can do attitude with ability to make decisions under pressure
- Most importantly a hard working attitude with a team player mentality
Brookvale Location
Good Annual Salary
**Strong Team Environment
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