Jobs: senior engagement and complaints officer

**The Health Care Complaints Commission is looking for a Stakeholder Engagement Officer** **Stakeholder Engagement Officer** Do you want to be part of a meaningful organisation that plays a central part in maintaining the integrity of the NSW health system and protecting public health and safety in NSW? Are you a highly organised person who meets...

**Chapter Lead Complaints Regulatory Engagement** **Do Work That Matters** Group Customer Relations (GCR) oversees complaint handling for the Commonwealth Bank Group and is the centre of excellence for managing customer feedback. We are here to support the resolution of customer issues and to actively take carriage of matters that are sensitive or complex....

**Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH100257_1680058731 **Contact** Daniel Clifford **Posted** about 5 hours ago **The Client and Role**: We are currently working with a global financial services organisation that requires multiple Complaints Officers with experience in the superannuation...

Complaints Assessment Officer (VPS 4) If you have a passion for integrity, come and join Victoria's integrity overight body as a complaint assessment officer. As a complaints handling professional, your work will contribute to making a positive difference to Victoria's integrity system. The Victorian Inspectorate (VI) provides oversight of integrity,...

Duties and responsibilities:Use a range of techniques to resolve complaints, such as investigation, conciliation or service provider resolutionManaging calls and managing difficult conversations while identifying, escalating and managing risksâ¯â¯ Accurately recording information including, preparing detailed reports, correspondence and...

Federal Government opportunity open to NSW Charlestown, VIC Broadmeadows, Geelong, QLD Brisbane. 12-month contract with the possibility of extension APS5 - $55.24 per hour plus super APS4 - $43.82 per hour plus super Out Federal Government Client is seeking a skilled Complaints Management Complaints Officers. The APS5 Complaints...

Federal Government opportunity open to NSW Charlestown, VIC Broadmeadows, Geelong, QLD Brisbane. 12-month contract with the possibility of extension APS5 - $55.24 per hour plus super APS4 - $43.82 per hour plus super Out Federal Government Client is seeking a skilled Complaints Management Complaints Officers. The APS5 Complaints...

**$83,741 + 11% Superannuation**: - **Permanent, full-time**: - **Great & supportive team**: - **ADO / Employee Discounts Program / 365 Myki card** We are the City of Melbourne, a City of possibility and place to be bold and inspirational. We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a...

**Overview** Investigate and coordinate complaints activity, providing a robust and transparent complaints process that will improve member experience and enable mutually satisfactory outcomes. Identify any permanent corrective actions and make recommendations where possible to reduce business risk and eliminate repeat activity. **Key Accountabilities and...

APS5 Complaint Officer roles Locations - Canberra, Sydney, Brisbane and Melbourne 6 month contracts with the view to extend $55 per hour + super About the role - Assessing and monitoring complaints and other regulatory intelligence - Managing a caseload of complaints in connection with the provision of supports and services - Identifying and providing...

APS5 Complaint Officer roles Locations- Canberra, Sydney, Brisbane and Melbourne 6 month contracts with the view to extend $55 per hour + super About the role We are seeking to recruit candidates with a strong complaints background, with experience and/or the ability to complete duties against the following; Assessing and monitoring complaints and other...

**Location*** - Geelong, Victoria - **Category*** - Health - **Salary** - $55.24 AUD - $55.24 AUD Hourly - **Posted** - 22-Feb-2024 - **Work type** - Casual/Temp - **Contact** - Teresa Zanatta - **Reference** - BH-157498-1 - **MANDATORY: AUSTRALIAN CITIZEN required to work within Federal Government** **APPLICATIONS CLOSE: 3pm Wednesday 6th of March...

**Location*** - Broadmeadows, Victoria - **Category*** - Health - **Salary** - $55.24 AUD - $55.24 AUD Hourly - **Posted** - 22-Feb-2024 - **Work type** - Casual/Temp - **Contact** - Teresa Zanatta - **Reference** - BH-157498 - **MANDATORY: AUSTRALIAN CITIZEN required to work within Federal Government** **APPLICATIONS CLOSE: 3pm Wednesday 6th of March...

The opportunity Our client is a community focused Federal Government Agency. They have an exciting opportunity available for multiple APS 4 & 5 Ministerial Complaints Officers to join the Internal Reviews Team in ensuring the resolution of complaints are completed in a timely manner and in accordance with the Agency’s policies and procedures. APS5...

Location: Melbourne | CBD Job type: Full time / fixed term to 30 June 2023 Organisation: Victorian Inspectorate **Salary**: $90,067 - $102,192 Occupation: Regulatory Governance and Compliance Reference: VG/VI0039 A new opportunity exists for a Complaints Assessment Office to join the Victorian Inspectorate (VI). The VI is the lead oversight body in...

Opportunity Great 12 month hourly rate contract opportunities based in Geelong, APS4 level paying $43.82 hourly + Super. APS5 level paying $55.24 per hour + Super. This is your opportunity to improve Australia’s largest healthcare reform since Medicare and protect our most vulnerable. Roles Multiple Complaints Handling Officers at APS4 & APS5 level...

Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Stakeholder Engagement, Land Access, Complaints and Compliments Coordinator to join ServiceStream in our Melbourne or Brisbane office. About the Role ServiceStream’s Telecommunications division are currently seeking a Stakeholder Engagement, Land Access,...

Randstad is currently recruiting for multiple Complaints Officers to work within a busy Government Agency. This will require a high level of stakeholder management and the ability to resolve issues in a timely, empathetic and efficient manner.$42 - $55 per hour + SuperannuationFull Time Hours, 9:00am - 5:00pm Monday - FridayLong-term contract located in CBD...

**APS4 Complaints Officer** - Hourly rate - $42.54 + super - Located in Geelong - 12 month contract with potential extension - Full-time Mon to Fri: 8.30am to 5pm **About the Role** The **APS4 Complaints Officer** will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on...

Long term contract with a Federal AgencyAPS5 Complaint Officer roles Locations- Canberra, Sydney, Brisbane and Melbourne 6 month contracts with the view to extend $55 per hour + super About the role We are seeking to recruit candidates with a strong complaints background, with experience and/or the ability to complete duties against the following;...