Program Manager, Workplace Health

6 months ago

North Sydney, Australia Amazon Commercial Services Pty Ltd Full time
At Amazon, we're working to be the most customer-centric company, to be best employer, and be safest place to work on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build that place, this is your chance to make history.

One focus area of the Amazon Workplace Health & Safety Australia (AU WHS) is to provide tools, resources, and environments that support safe, efficient, and healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative person to serve as our Program Manager for AU WHS to build and execute programs that create a safe workplace and build a world-class safety culture in the midst of Amazon’s growth. In this role, you will dive deep into Operations processes; identify risks through data and first-hand experience; build and execute programs, and improve processes to eliminate risks; and influence Operations to sustain a culture of safety. This role will focus on coordinating and leading large, strategic projects / programs within Amazon Business Units (BUs) and will be strongly focused on injury and accident prevention as well as improvements across health, safety and wellness.

The WHS Program Manager role will challenge you to push boundaries and lead transformative innovation while having the autonomy to make rapid data-driven decisions and invent on behalf of Operators (operation leaders) and Associates. In this role, you will work cross-functionally with members from various teams, including Operations; Human Resources, WHS, Reliability, Engineering and Maintenance, Finance and OpEx to deploy solutions at scale. This role calls for an individual who is technically smart to gain credibility with customers and stakeholders at various levels of the organization.

The role will report into the Senior WHS Manager, AU Customer Fulfillment, and work collaboratively with other partners across all Amazon BUs and regional geographies to provide innovative solutions across our business. This role is based in the Sydney corporate office or field location.

The ideal candidate has an obsession for customers and a strong interest in building innovative solutions; must have proven analytical capabilities (including ability to deep dive, identify root causes and permanently eliminate hazards and risks); and can thrive in a fast-paced environment with exceptional communication and project management skills. The ideal candidate must have outstanding judgment, compassion, and interpersonal skills with the ability to work collaboratively with colleagues in many areas across the company.

Key job responsibilities
- Develop, review, approve, coordinate, and lead large, strategic projects / programs within Amazon Business Units (BUs) and across different geographies.
- Build relationships and partner across many organizations to build and execute on new initiatives and roadmaps each year.
- Work and collaborate with stakeholders and partners to align on project /program goals and resources.
- Coordinate a portfolio of programs / projects from inception to delivery. These may also be global in nature.
- Define and implement metrics to measure and communicate Australian program achievements.
- Compile, manage and report on weekly project metrics and be responsible for leading many high profile meetings to align on project requirements.
- Communicate the overall program roadmap and provide periodic status updates to the stakeholders, and presenting programs / projects to senior leadership on a regular basis.
- Provide programs decision support, insights and recommendations through data gathering and information analyzing.

BASIC QUALIFICATIONS

- Bachelor's degree
- 3+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- PMP certificate
- Master's degree
- Experience managing teams
- Experience managing, analyzing and communicating results to senior leadership

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

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