Work and Study Officer

4 months ago


Kalgoorlie Boulder, Australia Hope Community Services Full time
  • Full time, hours per fortnight located in Kalgoorlie
  • Competitive Salary $41.52 + $2.78 p/hr regional allowance
  • Salary packaging benefits

HOPE has been a community service in Western Australia for over a century, providing much needed support to people affected by alcohol and other drugs, mental ill-health, youth justice issues and socioeconomic disadvantage. 

We have an exciting opportunity for a Work and Study Officer to join the headspace team The position is full time, working Monday to Friday 9am – 5pm.

About the Opportunity 

The role will provide Individual Placement and Support (IPS) services to young people with mental illness from 15 up to the age of 25. The Work and Study Officer will provide career advice, vocational and employment assistance and in tandem with the headspace clinical team to ensure these young people can maintain participation in vocational education and employment.

The role will be- integrated with the headspace multi-disciplinary team and will include extensive contact with employer, training providers, educational institutions, community service organisations and other health professionals.

Requirements of the Role: 

  • Provide specialised individual career development services that support young people and adhere to principles of IPS
  • Manage a Case load of up to 20 active participants
  • Assist young people to identify their educational and employment goals and Co-design a career profile and individual employment plan with Young People, with input from their clinical team
  • Assist participants to apply for jobs and contact employers
  • Assist young people to attend job service provider and Centrelink appointments if applicable
  • Advocate on behalf of young people with other stakeholders and employers as required
  • Develop a broad range of employer relationships in the local community to ensure suitable job matches, and provide employers appropriate education and support.
  • Liaise with Disability Employment Services (DES) or job active providers where applicable.
  • Attend networking meetings and appointments with employers, community service organisations and education providers to create opportunities for young people.
  • Provide support and education to employers in how to best support young people in the workplace.
  • Provide post-placement and in-work support to participants and employers as required.
  • Participate in Care Plan and Case Review meetings and participate in planned case conferences involved in the client’s care as required.
  • In collaboration with Work and Study Coordinator and Centre Manager, provide support, develop and deliver activities that promote skills for the headspace Kalgoorlie Youth Advisory Group and ensure members are provided appropriate headspace orientation, training opportunities and individual wellbeing plans.

About you:

  • Tertiary qualifications including relevant professional registration as required and/or experience in employment services, vocational rehabilitation, career development or a related field.
  • Experience working with young people with mental health needs or disabilities
  • Extensive knowledge of issues that impact young people when accessing employment and/or educational opportunities.
  • An understanding of the Individual Placement and Support model
  • Experience developing good business relationships.
  • Knowledge of the employment services sector, or employment related services, relevant legislation and local labour market trends, Centrelink and other state and federal employment initiatives that impact young people.

Desirable Criteria: 

  • Experience working in Job Active or Disability Employment Services
  • Experience providing career planning advice to young people
  • Experience working with people with mental ill health

Appointments will be subject to Australian residency/visa, satisfactory National Police check (within 3 months), Working With Children card, Current C or A class driver's license, First Aid Certificate, and suitable work referees.

Our Culture  

Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope’s ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on ‘growing our own’. 

Find out more about Hope on our  website. 

If you need support to submit your application, please email hr@hopecs.org.au  

Your benefits  

Knowing you are making a real difference in your community and being in a team that celebrates your successes and supports you during challenges. 

Not-for-profit salary packaging, reducing your tax (details via AccessPay).   

Discounts with a major health insurance provider. 

We offer employees and their family members access to a confidential, and professional counselling service.

What to expect next  

If your application is shortlisted, you will receive a phone call to discuss your skill further and may be invited to attend an interview either online or in person at our local office/Hub.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status.



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