Manager Government and Industry Relations

2 weeks ago


Fortitude Valley, Australia Urban Utilities Full time

There’s No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe this every single day. It's why our people are so passionate about what we do and how we do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.

Your opportunity:

Aligned to Urban Utilities’ corporate strategy and core operations, the People and External Relations group is a key enabling function in our business, responsible for driving performance and achievement of the organisation’s objectives through the delivery of effective engagement, partnerships and relationships with our people and key external stakeholders.

Reporting to the Head of Stakeholder Relations, we currently have a 12 month fixed term opportunity for a Manager, Government & Industry Relations. This role, along with their team, focuses on the delivery of a work program that leverages Urban Utilities relationships with State and Federal Government, as well as industry and relevant sectors and in the communities it services to set the business up for success in delivering our future servicing strategies and our goal to reshape the water cycle.

This position has a key role in working across Urban Utilities and external stakeholders including Government, Seqwater and the Private sector to contribute to the achievement of Urban Utilities Corporate goals. This position has a key role in securing a position of influence for Urban Utilities as part of the 2032 Olympic & Paralympic Games.

Your key responsibilities will include:

  • Leadership - create positive and productive work environment, driving UU’s success, and developing strong, motivated teams

  • Stakeholder Engagement - develop and lead Urban Utilities engagement with government and other key stakeholders including industry engagement

  • Strategic Planning - Help guide the stakeholder engagement strategy, state government and industry engagement approach and develop and implement plans to deliver strategy with buy-in and input from key internal business stakeholders.

  • Policy Development – Contribute to the development of activities and policy through a robust understanding of the opportunities and solutions presented through engagement.

  • Representation - Represent Urban Utilities with State Government and relevant Industry Bodies Representatives and their respective offices

  • Issues Management – Identify and address issues through communications & engagement

You will lead a team of stakeholder specialists and the business in updating the stakeholder engagement strategy, as part of a broader external relations strategy, and endorsement of the strategy for the business, as well as the delivery of an existing work program and development of a new team work program for FY25/26.

You will also lead the team through a change process in aligning with a new internal structure and processes to maximise opportunities to leverage engagement across all external engagement groups.

Please note, this position may also require on-call duties outside of standard working hours due to the critical nature of the role.

About you:

If you’re passionate about what you do and are ready to join an organisation that has a genuine impact on the communities we serve, we’d love to hear from you. Ideally you will have:

  • Tertiary qualifications in Business, Communications, Marketing, and/or other relevant discipline/s.

  • IAP2 Certification (highly regarded)

  • Leadership experience within the water, infrastructure, planning or utilities sector, public sector or other critical services.

  • Proven experience in strategic planning, organisational leadership and risk management.

  • Proven experience influencing senior stakeholders and building effective working relationships.

  • Expertise in project and change management, with the ability to understand and navigate complex regulatory and legislative environments, including in a political context.

  • Strong communication, negotiation and interpersonal skills, with the ability to inspire and guide cross-functional teams.

At Urban Utilities, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We’d still encourage you to apply as we we’re looking for the right person for this role - it’s about so much more than ticking all the boxes

Why Urban Utilities?

At Urban Utilities, the work we do is more than just about the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

Here’s just a sample of the benefits we offer our team:

  • 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family 

  • Generous Salary Packaging options, including novated leases

  • Corporate discounts across Health insurance, technology and more

  • Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you

At the core of our work lies genuine CARE: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

How to Apply

Visit our website to learn more about us at www.urbanutilities.com.au and click on “Apply” to complete your application.

Please note, applicants will be required to undergo pre-employment & background checks as part of the recruitment process for this role. This may include a medical, which includes Drug and Alcohol testing.

This job ad reflects the high-level role Urban Utilities plays in the community, emphasising the strategic and impactful nature of the position while inviting diverse applicants.

Let us know if you need any further adjustments or additional details by contacting our friendly Talent Team at careers@urbanutilities.com.au



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