Manager Community Relations
6 days ago
There’s No Us Without U. Care with Us, for Today and Tomorrow
There's no life without water, and at Urban Utilities, we live and breathe this every single day. It's why our people are so passionate about what we do and how we do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.
Your opportunity:
Aligned to Urban Utilities’ corporate strategy and core operations, the People and External Relations group is a key enabling function in our business, responsible for driving performance and achievement of the organisation’s objectives through the delivery of effective engagement, partnerships and relationships with our people and key external stakeholders.
Reporting to the Head of Stakeholder Relations, the Manager, Community Relations is responsible for leading engagement and relationship management activities with members and representatives of the communities in which Urban Utilities operates and who we service across our shareholding Councils in Brisbane, Ipswich, Lockyer Valley, Scenic Rim and Somerset. In accordance, you will also be responsible for leading the engagement, relationship management and effective partnerships with Urban Utilities’ capital delivery partners and operational maintenance representatives, in support of the delivery of associated capital programs and infrastructure maintenance activities.
The Manager, Community Relations, together with a team of dedicated and experienced engagement, relationship management and partnership professionals, plays an important role in supporting the achievement of Urban Utilities’ immediate activities, long-term strategic goals and critical outcomes by ensuring alignment with and advancement of the interests of Urban Utilities’ customers and communities through effectively leading the design, development, delivery and management of communications and engagement activities for high-visibility, high-profile and high-risk activities effecting communities within Urban Utilities’ service region.
In this critical leadership role within the Stakeholder Relations function, the Manager, Community Relations is required to effectively balance responsibilities for developing and delivering the Community Relations strategy and program, along with leading the Community Relations team who are responsible for supporting the day-to-day requirements of Urban Utilities’ capital infrastructure projects and maintenance activities.
Your key responsibilities will include, but not be limited to:
- Leadership - lead the Community Relations function and team to perform their roles and achieve the required outcomes and results, by ensuring all team members are equipped, enabled and empowered, and by creating a positive working environment for all;- Internal Partnerships - partner with a range of internal stakeholders to collaborate on the development and implementation of strategies, programs, activities and solutions relevant to the delivery of Urban Utilities’ capital infrastructure and maintenance programs/activities;- Stakeholder Partnerships - lead effective engagement, communication and relationship management activities with Community members and representatives, including First Nations stakeholders, to support the delivery of capital infrastructure projects and operational maintenance programs/activities;- Brand & Reputation - lead activities to protect and enhance the Urban Utilities brand and our reputation as a reliable, trusted and progressive provider of water and wastewater services; and- Customer/Community Advocacy - seek to understand and advocate for issues on behalf of and in the best interests of Urban Utilities’ Customers and Community members and representatives.
Please note, this position may also require on-call duties outside of standard working hours due to the critical nature of the role.
About you:
If you’re passionate about what you do and are ready to join an organisation that has a genuine impact on the communities we serve, we’d love to hear from you. Ideally you will have:
- Tertiary qualifications in Communications, Community/Public Relations, Community/Urban Planning, or other relevant discipline/s;- IAP2 Certification (highly regarded);- Experience in water, utilities, public sector and/or other service-based industries (highly regarded);- Proven experience in building effective working relationships and influencing a diverse set of stakeholders; and- Proven experience leading operational teams and partnering with leaders across multiple functions.
Why Urban Utilities?
At Urban Utilities, the work we do is more than just about the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.
-
Manager Community Relations
6 days ago
Fortitude Valley, Australia Urban Utilities Full timeThere’s No Us Without U. Care with Us, for Today and TomorrowThere's no life without water, and at Urban Utilities, we live and breathe this every single day. It's why our people are so passionate about what we do and how we do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.Your...
-
Strategic Community Relations Director
3 days ago
Fortitude Valley, Queensland, Australia Urban Utilities Full timeJob DescriptionThe Strategic Community Relations Director will play a pivotal role in shaping the company's reputation and relationships with key stakeholders. This is an exceptional opportunity for a seasoned professional to lead the community relations function, develop strategic partnerships, and drive engagement activities that align with Urban...
-
Fortitude Valley, Queensland, Australia Urban Utilities Full timeAt Urban Utilities, we're committed to shaping a sustainable future around water for generations to come.About the RoleWe're seeking an experienced Manager, Community Relations to join our team and lead engagement and relationship management activities with members and representatives of the communities in which we operate.You'll be responsible for...
-
Industrial Relations Manager Qld
6 months ago
Fortitude Valley, Australia John Holland Full timeFortitude Valley, QLD, AU, 4006**About John Holland**: At John Holland, our purpose is simple - we transform lives with everything we do. We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day. That’s our difference. Deep experience and capability with a genuine care about...
-
Manager Government and Industry Relations
1 week ago
Fortitude Valley, Australia Urban Utilities Full timeThere’s No Us Without U. Care with Us, for Today and Tomorrow There's no life without water, and at Urban Utilities, we live and breathe this every single day. It's why our people are so passionate about what we do and how we do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our...
-
Head of Stakeholder Relations
2 weeks ago
Fortitude Valley, Australia Urban Utilities Full timeThere’s No Us Without U. Care with Us, for Today and Tomorrow There's no life without water, and at Urban Utilities, we live and breathe this every single day. It's why our people are so passionate about what we do and how we do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our...
-
Manager Government and Industry Relations
1 week ago
Fortitude Valley, Australia Urban Utilities Full timeThere’s No Us Without U. Care with Us, for Today and Tomorrow There's no life without water, and at Urban Utilities, we live and breathe this every single day. It's why our people are so passionate about what we do and how we do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams. Your...
-
Head of Stakeholder Relations
2 weeks ago
Fortitude Valley, Australia Urban Utilities Full timeThere’s No Us Without U. Care with Us, for Today and Tomorrow There's no life without water, and at Urban Utilities, we live and breathe this every single day. It's why our people are so passionate about what we do and how we do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams. Your...
-
Community Events Manager
2 weeks ago
Fortitude Valley, Queensland, Australia Urban Utilities Full timeAbout Urban UtilitiesAt Urban Utilities, we're dedicated to delivering world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. Our commitment goes beyond just providing essential services – we strive to create a better future for our customers, communities, and the...
-
Head of Brand and Communications
2 weeks ago
Fortitude Valley, Australia Urban Utilities Full timeThere’s No Us Without U. Care with Us, for Today and Tomorrow There's no life without water, and at Urban Utilities, we live and breathe this every single day. It's why our people are so passionate about what we do and how we do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our...
-
Consultant - Communications & Engagement
3 weeks ago
Fortitude Valley, Australia RPS Group Full timeOur Insights, Communication and Creative team is seeking new talent to join the Communication and Engagement team as we hit the ground running in 2022. You will be joining a diverse, supportive and tight-knit team, where you will develop and implement communication, consultation and community relations strategies on a mix of projects, large and small, for a...
-
Strategic Communications Specialist
3 weeks ago
Fortitude Valley, Queensland, Australia Rps Incorporated Full timeKey ResponsibilitiesAs a key member of our team, you will be responsible for managing and delivering communication, consultation, and community relations activities for various projects, primarily in the infrastructure sector.You will work closely with clients to develop and implement effective communication and consultation strategies that meet their needs...
-
Consultant - Communications & Engagement
3 weeks ago
Fortitude Valley, Australia Rps Incorporated Full timeConsultant - Communications & EngagementOur Insights, Communication and Creative team is seeking new talent to join the Communication and Engagement team as we hit the ground running in 2022. You will be joining a diverse, supportive and tight-knit team, where you will develop and implement communication, consultation and community relations strategies on a...
-
Lead Community Engagement Specialist
1 day ago
Fortitude Valley, Queensland, Australia Urban Utilities Full timeAt Urban Utilities, we are seeking a Lead Community Engagement Specialist to join our team.About the Role:The Lead Community Engagement Specialist will be responsible for leading engagement and relationship management activities with members and representatives of the communities in which Urban Utilities operates.As part of our People and External Relations...
-
Fortitude Valley, Queensland, Australia Urban Utilities Full timeAbout the OpportunityWe are seeking a highly skilled Distinguished Government and Industry Relations Specialist to join our team at Urban Utilities. This is an exciting opportunity to shape our future and make a real and lasting impact across our teams.The successful candidate will be responsible for driving performance and achievement of our organisation's...
-
Strategic Communications Specialist
2 weeks ago
Fortitude Valley, Queensland, Australia Rps Incorporated Full timeJob DescriptionRps Incorporated is seeking a highly skilled Strategic Communications Specialist to join our team.About the RoleThis role involves developing and implementing communication, consultation, and community relations strategies for projects across infrastructure strategy, policy, development, and delivery. You will work with clients to drive...
-
Head of Brand and Communications
2 weeks ago
Fortitude Valley, Australia Urban Utilities Full timeThere’s No Us Without U. Care with Us, for Today and Tomorrow There's no life without water, and at Urban Utilities, we live and breathe this every single day. It's why our people are so passionate about what we do and how we do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams. Your...
-
Strategic Government Relations Lead
1 week ago
Fortitude Valley, Queensland, Australia Urban Utilities Full timeAbout UsUrban Utilities is a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim.Your OpportunityWe are seeking an experienced Strategic Government Relations Lead to join our People and External Relations group. This 12-month fixed-term role will be...
-
Fortitude Valley, Queensland, Australia Urban Utilities Full timeAbout the RoleAt Urban Utilities, we are seeking an experienced Chief Communications Strategist to lead our brand and communications efforts. As a key member of our Senior Leadership Team, you will be responsible for developing and implementing strategic communications plans that enhance our reputation and promote our vision for a sustainable water...
-
Lead Community Engagement Specialist
4 days ago
Fortitude Valley, Queensland, Australia Urban Utilities Full timeRole OverviewWe are seeking an experienced professional to lead our community engagement efforts, driving relationships and partnerships with members and representatives of the communities we serve. As a key member of our stakeholder relations team, you will play a critical role in advancing the interests of our customers and communities through effective...
