See more Collapse

Scheduling Officer

2 months ago


Melbourne, Australia UGL Full time

 UGL Telecommunications, part of the Services Division is seeking applications from experienced Scheduling Officers for an immediate start.  

This is a permanent full time role and based in Tullamarine Victoria. 

The Scheduling Officer drives excellent customer service that meets and exceeds UGL’s commercial and contractual objectives through the provision of safe, effective and efficient customer service, scheduling, contractor management, query resolution and quality management.

 

About You

In addition to being an experienced all-round administrator; the following experience and personal traits will be highly regarded:

  • Prior experience scheduling tickets of work to a field-based workforce in a Contact Centre environment essential
  • Previous experience working in a high change environment with high workflow volume
  • Excellent telephone manner with proficient skills in computers
  • Demonstrated experience using Microsoft Office Suite
  • High level of attention to detail
  • Ability to adapt to change and learn new systems and processes
  • Demonstrated ability to create and maintain internal and external relationships
  • Ability to work autonomously, maintain confidentiality and organise / prioritise demands
  • Strong verbal and written communication skills
  • Demonstrated high level of negotiation and influencing skills

 

What we offer

  • Diverse opportunities to grow, back yourself and achieve
  • A chance to join a 6,000+ strong organisation owned by the CIMIC Group, one of the world’s leading international contractors
  • Pathways for you to succeed and the space for you to carve your own journey
  • A culture that values diversity and innovation, evolving with market changes and new technologies

 

What makes you right for UGL

  • Genuine concern for safety
  • Capacity to flourish in a high-performance environment
  • An innovative mindset and a willingness to challenge the norm
  • A belief that success and value are driven by real teams where everyone has a role to play

 About Us

UGL Pty Limited is a leading provider of end-to-end engineering, construction and maintenance services. We are active across rail and transport, communications and technology systems, oil and gas, power, renewables and resources, water and defence markets. UGL partners with some of the world’s largest blue-chip companies and government agencies, private enterprises and public institutions. We are a member of the CIMIC Group of companies.

As a diversified services organisation, UGL appreciates the diversity and richness of its people, and seeks to create inclusive environments that promote your talent and skills. 

Please note that relevant screening checks will be conducted as part of the recruitment process.  These may include a national criminal history check, a anti-money laundering (AML) check and for you to undergo pre-employment medical assessment including drug and alcohol screen.

Ref: 258826

#LI-EG1


We have other current jobs related to this field that you can find below

  • Scheduling Officer

    5 days ago


    Melbourne, Victoria, Australia Ugl Pty Limited Full time

    Job Description - Scheduling Officer Scheduling Officer UGL Telecommunications, part of the Services Division is seeking applications from experienced Scheduling Officers for an immediate start. This is a permanent full time role and based in Tullamarine Victoria. The Scheduling Officer drives excellent customer service that meets and exceeds UGL's...

  • Scheduling Officer

    4 weeks ago


    Melbourne, Australia Ultimate Positioning Group Full time

    **Become part of something special**: Most companies say they offer these benefits, but we actually back it up! **Flexibility**: We value flexibility. What flexibility looks like for you will vary based on your role. However, we support flexible work arrangements, flexible hours and other flexible arrangements that may help you live and work happier and...

  • Scheduling Officer

    2 days ago


    Melbourne, Australia Ultimate Positioning Group Full time

    **Become part of something special**: Most companies say they offer these benefits, but we actually back it up! **Flexibility**: We value flexibility. What flexibility looks like for you will vary based on your role. However, we support flexible work arrangements, flexible hours and other flexible arrangements that may help you live and work happier and...

  • Scheduling Officer

    5 days ago


    Melbourne, Victoria, Australia Ultimate Positioning Group Full time

    Become part of something special:Most companies say they offer these benefits, but we actually back it upFlexibility:We value flexibility. What flexibility looks like for you will vary based on your role. However, we support flexible work arrangements, flexible hours and other flexible arrangements that may help you live and work happier and...

  • Scheduling Officer

    5 days ago


    Melbourne, Victoria, Australia UGL Full time

    UGL Telecommunications are seeking experienced Scheduling Officers to join our team in Tullmarine, Victoria. The Scheduling Officer drives excellent customer service that meets and exceeds UGL's commercial and contractual objectives through the provision of safe, effective and efficient customer service, scheduling, contractor management, query resolution...

  • Scheduling Officer

    3 weeks ago


    Melbourne, Australia Veritas Recruitment Full time

    Strong team culture - Opportunity for growth and development - WFH options **The Company** An innovative Australian owned manufacturer located in Sunshine, operating for over 30 years, experiencing increased growth and expansion of their services. **The Role** Reporting to the Team Leader, this role will see you coordinating the workflow of technicians...

  • Scheduling Officer

    5 days ago


    Melbourne, Victoria, Australia Veritas Recruitment Full time

    Strong team culture Opportunity for growth and development WFH optionsThe CompanyAn innovative Australian owned manufacturer located in Sunshine, operating for over 30 years, experiencing increased growth and expansion of their services.The RoleReporting to the Team Leader, this role will see you coordinating the workflow of technicians and scheduling...

  • Scheduling Officer

    3 weeks ago


    Melbourne, Australia Swinburne University of Technology Full time

    We have an exciting opportunity available for a dynamic individual to join the esteemed Student Administration and Library Services team as a Scheduling Officer. In this role, you will play a pivotal role in collaborating with school stakeholders and professional departments to craft academic and exam timetables. Under the guidance of Scheduling Services...


  • Port Melbourne, Australia Life Saving Victoria Full time

    Life Saving Victoria is currently on the search for a Sales and Scheduling Officer. - Contribute to an organisation with purpose - Connect with the community - Passionate and supportive culture A great opportunity exists for an experienced and skilled Sales and Scheduling Officer to join the LSV Public Training team. Bring your passion and expertise and...


  • Port Melbourne, Australia Life Saving VIC Full time

    Life Saving Victoria is currently on the search for a Sales and Scheduling Officer. - Contribute to an organisation with purpose - Connect with the community - Passionate and supportive culture A great opportunity exists for an experienced and skilled Sales and Scheduling Officer to join the LSV Public Training team. Bring your passion and expertise and...

  • Scheduling Officer

    6 days ago


    Melbourne, Victoria, Australia Swinburne University of Technology Full time

    We have an exciting opportunity available for a dynamic individual to join the esteemed Student Administration and Library Services team as a Scheduling Officer.In this role, you will play a pivotal role in collaborating with school stakeholders and professional departments to craft academic and exam timetables. Under the guidance of Scheduling Services...

  • Scheduling Officer

    6 days ago


    Melbourne, Victoria, Australia Metro Trains Melbourne Full time

    2 February 2024Melbourne Full TimeMetro gets you where you need to go. Shaping our future to be a world-class, sustainable railway for Melbourne is made possible by our people who make a positive difference to every journey.We strive to reflect the community we serve and support the needs of our people who are critical to our success.With Zero Harm at the...


  • Melbourne, Australia APM Full time

    Join a team of Scheduling and Resourcing Officer and look forward to a workplace where you can thrive as you provide support to clients who need to access Aged Care/Disability services. **Working as part of this team you’ll**: - Handle a mixture of inbound and outbound calls and confidentially capture caller data into our systems - Listen to the client,...


  • Melbourne, Victoria, Australia Advanced Personnel Management Full time

    Join a team of Scheduling and Resourcing Officer and look forward to a workplace where you can thrive as you provide support to clients who need to access Aged Care/Disability services.Working as part of this team you'll:Handle a mixture of inbound and outbound calls and confidentially capture caller data into our systemsListen to the client, understand...


  • Melbourne, Victoria, Australia APM Full time

    Join a team of Scheduling and Resourcing Officer and look forward to a workplace where you can thrive as you provide support to clients who need to access Aged Care/Disability services.Working as part of this team you'll:Handle a mixture of inbound and outbound calls and confidentially capture caller data into our systems Listen to the client, understand...


  • Melbourne, Victoria, Australia Advanced Personnel Management Full time

    Join a team of Scheduling and Resourcing Officer and look forward to a workplace where you can thrive as you provide support to clients who need to access Aged Care/Disability services.Working as part of this team you'll:Handle a mixture of inbound and outbound calls and confidentially capture caller data into our systemsListen to the client, understand...


  • Melbourne, Australia APM Full time

    Join a team of Scheduling and Resourcing Officer and look forward to a workplace where you can thrive as you provide support to clients who need to access Aged Care/Disability services. Working as part of this team you’ll: Handle a mixture of inbound and outbound calls and confidentially capture caller data into our systems Listen to the client,...


  • Melbourne, Victoria, Australia APM Full time

    Join a team of Scheduling and Resourcing Officer and look forward to a workplace where you can thrive as you provide support to clients who need to access Aged Care/Disability services. Working as part of this team you'll:Handle a mixture of inbound and outbound calls and confidentially capture caller data into our systems Listen to the client, understand...

  • Scheduling Officer

    3 weeks ago


    Melbourne, Australia Metro Trains Melbourne Full time

    17 November 2023 Melbourne Full Time Metro gets you where you need to go. Shaping our future to be a world-class, sustainable railway for Melbourne is made possible by our people who make a positive difference to every journey. We strive to reflect the community we serve and support the needs of our people who are critical to our success.With Zero Harm at...

  • Scheduler

    2 weeks ago


    Melbourne, Australia Australian Healthcare Associates Full time

    **About Us** Australian Healthcare Associates (AHA) is Australia's largest specialist health and human services consultancy. Now in our 33rd year, we partner with federal, state and territory governments to improve health and social outcomes for Australians by delivering evaluations, reviews and program administration engagements of major national...