Scheduling Officer

1 week ago


Melbourne, Victoria, Australia Metro Trains Melbourne Full time
2 February 2024

Melbourne Full Time

Metro gets you where you need to go.

Shaping our future to be a world-class, sustainable railway for Melbourne is made possible by our people who make a positive difference to every journey.


We strive to reflect the community we serve and support the needs of our people who are critical to our success.

With Zero Harm at the foundation of everything we do, we want everyone to get home safely.

We act as one team to move Melbourne.

Outstanding scheduling role within Strategy, Timetable and Planning team
Full time, ongoing position
Based at Collins Street, Melbourne

About the team

Operations & Passenger Delivery (OPD) team is committed to keeping Melbourne moving by delivering exceptional passenger experiences through, on time, reliable, safe and efficient services.

We achieve this through face-to-face interactions by our frontline teams, supported by our safety operations, operational readiness, and network performance teams.

About the role

The Scheduling Officer (Rail Replacement Bus) will research, develop and issue MTM's daily timetable incorporating all alterations to the master timetable to facilitate operational changes including Special Events, temporary track closures and access to the Metropolitan rail network.

Reporting into the Rail Replacement Bus Planning Manager, your other responsibilities will include (but not limited to):
Assist in conducting safety audits and risk assessments of bus stops and interchange points
Support the development of train replacement bus service plans in consultation with the Timetable Delivery team (or equivalent) within Operational Planning, and other stakeholders)
Ensure information required by train replacement bus operators is provided on time and in accordance with contractual requirements

Manage notifications of forthcoming busing events to affected local councils and DTP (Vic Roads) and other stake holders in a timely manner.

Update the Bus requirements for forthcoming busing events in DOMP.
Assist the manager with RRB charter cost and Fuel levy reconciliation.
Assist analysis and provision of forecast bussing costs based on MTM's Disruptive Occupations Schedule
Work pro-actively to reduce MTM's bussing costs
Support the preparation of in-field MTM staff resourcing plans to support planned bussing events
Provide expert advice on bus service plan development as required
Ensure safe and compliant timetable alterations complying with MTM's franchise obligations

About you

You will be a highly effective communicator with knowledge of the principles of train time tabling, train graphs in an operational environment or similar.


You will also need to demonstrate:
Demonstrated experience of timetable preparation and publication processes within the Timetable Management System (TMS) environment
Strong analytical skills, with the ability to utilise systems and tools to improve processes and outcomes
Highly developed problem-solving skills
Stakeholder management skills, with the ability to explain information to internal and external parties, driving effective outcomes
Ability to follow occupational health, safety and environmental procedures in the rail industry
Ability to identify and analyse risks, and make corrective actions

Next steps

If this role resonates with your values, experience, and career needs, then come join us and help connect people and places for a growing Melbourne

Metro's commitment to a Diverse, Equitable, and Inclusive culture


Metro acknowledges the Victorian Traditional Owners of the land on which our rail network operates, the Wurundjeri Woi Wurrung and Bunurong peoples of the Kulin Nation.


At Metro, we know that a diverse, equitable, and inclusive company is a more innovative and successful one that reflects the communities we serve.

We strive for a workplace where everyone is treated fairly and respectfully. A workplace that provides equitable access to opportunities, resources, and where individuals can bring their whole selves to work. In addition, being recognised and rewarded for their contribution to our collective success.


We are committed to fair, equitable and merit-based employment and recruitment practices, and we encourage all interested applicants to apply.


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