Franchise Development Manager

6 months ago


Richmond, Australia REA Group Full time

We're REA

REA Group ( is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property.

With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.

Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to be named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.

Where the team fits in

The Financial Services purpose is to offer home finance and other financial services to those using for their property search. Given the opportunity of the size of that audience, the FS vision is to integrate a consumer’s property search with finance though a world class digital seamless process. This will be achieved by building innovative consumer search and property finance application experiences that integrate the mortgage distribution channels of digital, phone and face to face. The financial services team is accountable for strategy development and execution, working with our banking and mortgage broker partners to build our capability and product offerings, leading sales management and engaging across the other lines of business in REA.

What The Role Is All About

Developing deep and trusting relationships with Franchisee portfolio

Regularly meet with Franchisee portfolio to build knowledge of their business

Understand your Franchisee needs and in turn being able to identify growth opportunities for their businesses

Use data & insights to continually look for ways to deliver value and support to your Franchisee’s

Be responsible for coaching and supporting your Franchisee portfolio in order for them to achieve business growth

Ensure Franchisee portfolio achieve loans settlement targets in line with State targets

Develop and assist Franchisees by identifying areas of opportunity and development

Work with areas of the business to appropriately support Franchisee Portfolio businesses

Coach and assist Franchisee portfolio Use knowledge of business

Who We’re Looking For

Excellent communication skills with both internal and external stakeholders

Prior Lending or Lending process experience

Strong relationship building skills including networking and influencing

Ability to coach and mentor, including the ability to train and educate franchisees

Strong attention to detail

Ability to deliver great customer service and exceed expectations

Work productively in a fast paced and agile environment - #gsd ( (urban dictionary will help on this one)

The REA Experience

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development – both professionally and personally. Your experience with us is something we take seriously.

We offer:

A hybrid and flexible approach to working

Flexible parental leave offering for primary and secondary carers

Programs to support mental, emotional, financial and physical health & wellbeing

Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity.

Hack Days so you can bring your big ideas to life

Performance recognition programs because hard work should never go unnoticed

Our commitment to Diversity, Equity, and Inclusion


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