Manager, IT Operations Corp Systems

2 weeks ago


Sydney, Australia Singtel Full time

It starts with YES

At Optus, we have an ambitious goal to be Australia’s most loved everyday brand.

Your day in the life at Optus

IT Operations Manager will oversee a broad spectrum of responsibilities within the Corporate Systems Team, including, demand management financial management, vendor management, service assurance and Process Improvements They play a crucial role in ensuring that IT services align with business needs, are cost-effective, and meet performance and quality standards.

Key area's within this role include:

Demand Management : Collaborate with business units to understand their IT needs and priorities. Vendor Management: Negotiate contracts and agreements to optimize cost and service quality Billing and Financial Management: Oversee the IT billing and financial management process, includes requesting purchasing approvals and tracking them to closure IT Service Assurance: Manage and lead all change cutover activities impacting Corporate Systems. Process Improvement : ·Find opportunities for process improvement and automation within the IT operations function.

Your skills to pay the bills

Bachelor’s degree or equivalent experience in information technology, Computer Science, or a related field Proven experience in IT operations management and Project Management Vendor negotiation and contract management experience. Expert in using IT Toolsets, Excel and PowerPoint

Perks we love at Optus

3 days in the office, 2 days remote – with flexible hours to suit Inclusive paid parental leave, up to 14 weeks for the primary care giver All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’ Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University) Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office Two easy travel options to Sydney Campus: Optus bus from Sydney CBD (20min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes



  • Sydney, New South Wales, Australia Singtel Full time

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