Senior Case Manager

1 week ago


Parramatta, Australia Gallagher Full time

Overview

Are you an experienced Case Manager looking to broaden your skillset or take the next step in your career? As our team to continues to grow, we are looking for experienced Case Managers to join us on our exciting journey. This opportunity includes an innovative service model that is truly unique to the market and our service offerings to injured workers and clients alike. We want YOU to bring your authentic self, and be a part of it all This role will be a hybrid position (2 days a week in office) in our Sydney or Parramatta offices close to public transport. Be part of our growth journey as we embed a positive and collaborative culture and continue to expand our team. How you'll make an impact What you’ll be doing: Advising and providing case management support across a range of rehabilitation cases (between 50-65) at various stages of their return to work journey; Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners and legal providers in order to achieve the best possible outcomes for all parties; Supporting the physical and psychological needs of our injured workers through the provision of services within our additional mental health, technical and rehabilitation support hubs; Contributing to excellent return to work outcomes and lead the end-to-end claims management life cycle; Coaching and mentoring case managers and collaborating with our additional Mental Health, Recovery and RTW, and Technical support hubs. About you About you: You’ll have previous experience in case management within a Workers Compensation setting. A customer focused approach with the ability to build trust and rapport and can demonstrate a true passion to help people. A team player who enjoys collaboration with the ability to coach and mentor others. Exceptional time management and organisational skills; Highly developed communication skills, with the ability to engage at all levels of organisation; Tertiary qualifications or experience in Allied Health or qualifications in injury rehabilitation would be highly regarded, but not mandatory. What can we offer you? Attractive and competitive remuneration package A manageable caseload of 50-65 cases. Hybrid working, flexible hours and a 9-day fortnight are all options available to our employees along with reward and recognition events. A collaborative working environment in either our Sydney or Parramatta office, with a friendly, flexible and supportive culture which is built around great team support and rewarding opportunities; Opportunities for ongoing education and development with a structured career development pathway. Centralisation of several Technical and Legislative functions to empower Claims Consultants to focus on recovery, RTW and service delivery.
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