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Senior Case Manager
2 months ago
We are seeking an experienced Case Manager to join our team in Sydney or Parramatta. As a key member of our team, you will be responsible for providing case management support to injured workers and clients, working closely with insured employers, rehabilitation professionals, and medical practitioners to achieve the best possible outcomes.
Key Responsibilities- Advising and providing case management support across a range of rehabilitation cases
- Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners, and legal providers to achieve the best possible outcomes
- Supporting the physical and psychological needs of our injured workers through the provision of services within our additional mental health, technical, and rehabilitation support hubs
- Contributing to excellent return to work outcomes and leading the end-to-end claims management life cycle
- Coaching and mentoring case managers and collaborating with our additional Mental Health, Recovery, and RTW, and Technical support hubs
You will have previous experience in case management within a Workers Compensation setting. You will have a customer-focused approach, with the ability to build trust and rapport, and demonstrate a true passion to help people. You will be a team player who enjoys collaboration, with the ability to coach and mentor others. You will have exceptional time management and organisational skills, highly developed communication skills, and the ability to engage at all levels of organisation.
What We OfferWe offer an attractive and competitive remuneration package, a manageable caseload of 50-65 cases, hybrid working, flexible hours, and a 9-day fortnight. You will have opportunities for ongoing education and development with a structured career development pathway. You will be part of a collaborative working environment in either our Sydney or Parramatta office, with a friendly, flexible, and supportive culture which is built around great team support and rewarding opportunities.
