Senior Account Executive

7 days ago

Adelaide, Australia Marsh Pty Ltd Full time

Marsh is seeking candidates for the following position based in the Adelaide office:

Senior Account Executive

What can you expect?

An exciting opportunity has become available for a Senior Account Executive to join Marsh in Adelaide. Working within the Corporate and Commercial team, you will be responsible for providing superior customer service to a portfolio of clients across a range of different industries. This includes managing and developing client relationships, acting as the client's trusted advisor, and expanding and diversifying the mix of Marsh products and services the client holds.

What is in it for you?

  • Join the leading insurance broker globally

  • Professional environment where your career path really matters and is supported in our global organisation

  • Leading training and development program

  • Great team environment with energetic and supportive colleagues

  • Flexibility with a hybrid working model

We will count on you to:

  • Take a pro-active approach to account management, ensuring that a high degree of quality customer service is provided at all times

  • Possess and apply a thorough understanding of the client's business, risk management and insurance needs to ensure that our services and programs continue to meet with their needs and expectations

  • Develop and maintain effective long-term relationships with key client decision makers

  • Lead, plan and implement clear and effective renewal and broking strategies, ensuring renewal process and results meet client expectations

  • Create quality underwriting submissions and effectively negotiate with insurers and other stakeholders

  • Maintain an awareness of all large and potentially complicated claim-related matters, and assist claims personnel in the negotiation of equitable claim settlements on behalf of clients

  • Engage with and manage all internal stakeholders in delivering ‘all of Marsh’ to your client base

  • Contribute towards achieving Divisional and Team business plans and objectives

We would like you to have:

  • Tier 1 Insurance Broking qualification

  • 3+ years’ experience in an insurance broking role

  • Sound knowledge and application of broking principles, and insurance products and services. These apply to general insurance products and services

  • Demonstrated focus on providing outstanding customer service

  • Excellent delivery of technical, administrative, and consulting support to internal and external clients

  • Excellent working relationships with insurers and underwriting partners

  • Exceptional communication, influencing, problem solving and negotiation skills

  • Strong interpersonal skills, with the ability to interact at all levels of client organisations including the ‘C’ Suite, as well as internal Marsh stakeholders

  • Awareness of environmental, financial, regulatory, and social factors affecting clients’ operations and business

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

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