Business Support Officer

3 days ago

Brisbane, Australia Abacus Human Capital Full time
  • $48.90 - $ 54.26 per hour + Super
  • 2 days working from home | Flexible working hours
  • Supportive manager and team

About Us:
This State Government department is dedicated to serving the public interest and ensuring the prosperity and well-being of our citizens. As an AO3 Business Support Officer, you will play a pivotal role in supporting the department’s mission, working directly with both internal and external stakeholders to drive success and contribute to the organization’s objectives.

The Position:
As an AO3 Business Support Officer, you will be responsible for a variety of tasks with a strong focus on customer service and administrative support.
Some of your key day-to-day responsibilities will include:

  • Providing high-quality customer service to clients and stakeholders, addressing inquiries and resolving issues efficiently.
  • Assisting in financial administration tasks, including processing invoices and verifying vendor information to ensure accuracy in accounts payable processes.
  • Maintaining the integrity of financial systems, ensuring the accuracy of reports, and conducting quality checks, with corrective actions as needed.
  • Offering proactive support and advice to internal teams and external clients, including Support Planners, to enhance the efficiency of financial and administrative processes.
  • Contributing to broader Corporate Services initiatives, promoting positive relationships, and actively participating in team projects.

Preferred Requirements:

  • Strong customer service skills and the ability to effectively manage client inquiries and issues.
  • Proficiency in computer systems and an ability to learn new software quickly to provide efficient, client-focused service.
  • High attention to detail, strong numerical and data entry skills for accurate information processing.
  • Ability to work both independently and collaboratively within a team environment.
  • Demonstrated problem-solving and analytical abilities.

Benefits:

  • Competitive hourly rate
  • Opportunities for professional growth and development.
  • Exposure to diverse and challenging projects.
  • Work-life balance and flexible working arrangements.
  • Contribute to the betterment of our community and state.

To Apply:
Please send your resume by clicking apply or by applying directly through our website at www.abacushumancapital.com.au/jobs.

Pre-employment Checks:
Successful applicants will undergo pre-employment checks, including referee checks, criminal history checks, and proof of eligibility for appointment to the Queensland public sector.

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