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Business Support Officer

1 month ago

Brisbane, Australia Queensland Government Full time

**The Office of the Queensland Small Business Commissioner (QSBC) is a passionate supporter of Queensland small businesses. Our enthusiastic team advocates for small business interests, provides information and advisory services to the public about matters relevant to small business, assists small business in informally resolving disputes and administers a mediation service. Our vision is to enhance the operating environment to help Queensland small businesses thrive.

About the role

As the Business Support Officer, you will
- Deliver high-quality administrative services to the Strategy and Engagement team, including supporting the delivery of roundtables, events, and other program work.
- Coordinate the QSBC's monthly newsletter, including formatting newsletter and management of mailing lists.
- Ensure smooth office operations by ordering supplies, handling travel bookings, and maintaining records.
- Utilise communication skills to assist customers and team members with enquiries and service requests, while managing expectations effectively.
- Operating administrative systems proficiently to monitor tasks, manage workload, and ensure accurate record-keeping.

What we are looking for

The position requires an applicant who can:

- Understand the work environment and contribute to the delivery of team goals. Demonstrate an awareness of the implications of issues for your work and work area.
- Take personal responsibility for accurate completion of work and seek guidance when required. Show initiative and drive to ensure goals are achieved.
- Communicate clearly and concisely, including actively listening to others, demonstrating a friendly and engaging interpersonal style, building networks and working collaboratively.
- It would be highly desirable for the applicant to have a vocational qualification in business administration and/or previous experience as an administrative support officer or similar, relevant role.

Refer to the Role Description for a full list of responsibilities and what we are looking for.

How to apply
- Your current resume
- Provide a short statement (maximum 1 page) telling us why you are interested in this role, outlining what your motivation is to join us.

We're committed to appointing the best-suited person for each role. This includes considering equity, diversity, respect, and inclusion needs within our agency. We believe that these elements are essential for the success of our team, and we strongly encourage applicants from diverse backgrounds to apply. If you require any reasonable adjustments to fully participate in the recruitment process, please do not hesitate to reach out to the designated contact for the vacancy.

Applications to remain current for 12 months
This work is licensed under a Creative Commons Attribution 3.0 Australia License.