Client Insights Lead

4 weeks ago


Brisbane, Australia Exclaim IT Full time
  • Location: Brisbane , Queensland
  • Type: Permanent
  • Job #16727
  • Salary: A$135,000

Overview

Our large, commercial client is seeking to engage a Client Insights Lead to join their organisation on a permanent basis. As the Client Insights Lead, you’ll leverage your expertise in data analysis and visualization to uncover client needs, develop strategic recommendations, and create compelling data stories.

Responsibilities

  • Collaborate with internal and external stakeholders to understand client needs and translate them into actionable insights.
  • Develop and deliver impactful data visualizations that bring complex data to life.
  • Manage data queries, ensure data accuracy, and oversee project workflows.
  • Represent the team to clients, formulating solutions and building strong relationships.
  • Provide expert advice for client presentations, pitches, and retention meetings.

Skills

  • 3-5 years of experience using data visualization tools like Power BI to generate insights and drive results.
  • A deep understanding of data and database technologies.
  • Strong communication and interpersonal skills.
  • Experience with data preparation and analytics tools such as Alteryx, or Qlik Sense is advantageous.
  • A tertiary qualification in Business, IT, Data Analytics, Marketing, or a similar field.

Contact Details

For a confidential discussion about the role, contact Alana via alana@exclaim-it.com.au.
 

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