Customer Insights Lead

As the Customer Insights Lead you, will: Lead quantitative research, including management of customer satisfaction surveys, sample design, instrument design, and survey data analysis. Lead research activities to inform digital product and service design processes, using but not limited to usability studies, contextual inquiry, sentiment analysis, usability...

In this role you will work with a talented and innovative team that actively supports your career development, and provides the opportunity to work flexibly on whole of government initiatives that make a positive difference to the lives of our citizens.Work in an innovative, multi-disciplinary team that champions the delivery of contemporary,...

Transport and Main Roads (Organisation site ) Design & Capability; Customer & Digital Strategy; Queensland Government Customer & Digital Group; Brisbane City As Customer Insights Lead, you will use your deep curiosity, thought leadership, and expertise in quantitative and qualitative methods to research, analyse and develop actionable insights to drive...

Market Research & Analysis (Marketing & Communications) Full time Add expected salary to your profile for insights This job ad is the universe's way of telling you that you're currently in the wrong job.Compare the Market – yes, the one with the meerkats – is a high-growth FinTech company on a transformational journey. We are focused on designing,...

This high-profile Government Statutory Body is looking for a Research Manager to lead and manage a newly formed the Customer Research and Insights team. Reporting into the Director of CX and Strategy and working alongside a team of CX and Human Centred Design specialists, this role will oversee the delivery of research across the organisation, including team...

Manage the vendor in delivering new cloud Data Platform AWS and Databricks needed + Informatica, Greenplum, Cognos, PowerBI useful Brisbane based with flexibility to WFH 23 days per weekTalent Insights is searching for aData Platform Lead to join our Client, an industry leadingCommercial Organisation headquartered in Brisbane.- $180k to $210k inc super &...

OverviewThe OpportunityDue to growth within the team, a new opportunity exists for a Client Insights Lead to join Gallagher Bassett's Sales and Client Insights team.The Client Insights team delivers insights, performance reporting, and administration services to the sales and client services division to sustainably grow and retain business.In this role, you...

IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

Work options: Hybrid An opportunity to work for one of Australia's Top 10 ASX listed retailers Work in a positive and supportive environment Great benefits, including discounts across all brandsAbout UsSuper Retail Group is one of Australasia's Top 10 ASX listed retailers housing 4 iconic brands: BCF, Macpac, Rebel and Supercheap Auto. Led by our CEO & MD...

About Us:Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

Location: Brisbane , Queensland Type: Permanent Job #16727 Salary: A$135,000 Overview Our large, commercial client is seeking to engage a Client Insights Lead to join their organisation on a permanent basis. As the Client Insights Lead, you'll leverage your expertise in data analysis and visualization to uncover client needs, develop strategic...

About The QBCCThe QBCC supports the growing Queensland community by providing information, advice and regulation to ensure the maintenance of proper building standards and remedies for defective building work. By doing this we promote confidence in the building and construction industry. Led by the Commissioner and governed by a board, the QBCC consists of...

As the Customer Insights Support Officer you will:Support the customer experience function by assisting with customer research and gathering of data from multiple sources Provide support in the establishment and ongoing use of systems required to gather and report customer feedback and data to assist informed decision making Help with the planning,...

About the roleAt Entain, we truly value our customers and strive to create exceptional experiences for them. This is where the Insights Analyst, Voice of Customer role comes in, as a vital part of our Customer Innovation and Technology Department.As an Insights Analyst, you will play a crucial role in bringing our Customer Experience strategy to life. Your...

Leading ASX organisation Brand & Marketing Insights and Analytics Critical role driving key business initiativesAs the ANZ Business Insights Manager, you will be responsible for the organization's customer insights, consumer research and pricing functions which significantly contribute to providing insights and recommendations into the business to help drive...

About us:At Unitywater, we operate in a diverse and inclusive environment where no two days are the same. We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland's population. Our customers are at the heart of everything we do, and we are proud to service our...

Analysis & Reporting (Banking & Financial Services) Full time Add expected salary to your profile for insights At Work Cover Queensland our vision is to be the best worker's compensation insurer, to make a positive difference to people's lives and to keep Queenslanders working.Our flexible work environment allows you to be your best every day and contribute...

About the CompanyThis organisation is one of Australia's most culturally driven companies. Australian born international travel company, who operates to open up the world for those who want to see. The organisation focus on flights, stays, holidays, insurance, tours, travel money and business travel. The organisation are recognised as one of the top five...

Job no: 495190Work type: Permanent - Full timeLocation: Brisbane, Melbourne, Sydney, PerthCategories: Corporate ServicesAbout AllensAs a leading law firm with a respected and established brand, our Corporate Services teams have the opportunity to work at the cutting edge of technology, workplace culture, process improvement, business strategy and growth.With...

Customer Engagement Associate - Customer Engagement CentreLove Where You WorkMetricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.As the first point of contact for our national business, you will...