Roster Support Officer

1 month ago

Newcastle, Australia Calvary Care Full time

Roster Support Officer

  • Progress with purpose at one of Australia’s largest health care providers
  • Get ahead with salary packaging, benefits and professional development in a supportive team environment
  • Permanent Full time Opportunity
  • Location - Newcastle

 
 
About the role
 
The Roster Support Officer plays a crucial role in ensuring efficient and consistent rostering practices across all business streams. You will provide essential support to managers and administrative staff in a variety of tasks related to rostering. As a Roster Support Officer, you will be responsible for a specific allocation of services.
 
Your key responsibilities will include:

  • Supporting Roster Administration:  You will assist administrative management in maintaining rosters, adhering to established policies and procedures and supporting in rostering systems (Kronos) Ensuring any approved budgeted master roster change requests are actioned within the workload planner (Kronos)
  • Implementing advanced scheduling in all streams: Working closely with the Roster implementation lead to implement advanced scheduling across the business streams.
  • Training: Provide structured and consistent training to Kronos users, training on the rostering systems (Kronos) Enterprise Agreement rostering requirements and best practice rostering guidelines.
  • Roster Compliance: You will ensure rosters are compliant with the applicable Enterprise Agreement by conducting regular reviews and reports.
  • Data Interpretation: You will be responsible for analysing and interpreting data related to rostering to ensure accuracy and compliance with reporting requirements, ANACC requirements (Aged Care) and budgetary requirements
  • Issue Resolution: You will identify and address any rostering issues identified promptly, working towards efficient solutions for the relevant stakeholders.
  • Communication and Collaboration: You will maintain strong relationships with internal stakeholders, fostering clear communication and collaboration regarding rosters.
  • Workforce Planning: Review workforce data for compliance with employment terms and agreements, including shift length, hours, and overtime trends. Assess casual workforce patterns for potential conversion to permanent roles. Manage leave and coordinate with the talent team on permanent vacancies.

 
About you

  • Relevant qualifications in (ICT, HR, Business)
  • Experience with Kronos or similar rostering applications
  • Exposure to complex staff rostering, workforce planning, or scheduling large teams
  • Strong communication skills for conveying complex information to stakeholders
  • Proficient in Microsoft Office Suite and high attention to detail
  • Knowledge of workforce analytics and metrics
  • Excellent verbal and written communication
  • Flexible and adaptable in a fast-paced environment
  • Strong interpersonal skills for effective collaboration
  • Experience in healthcare is advantageous
  • Ability to travel as needed to facilitate training

 
For further information please contact Gemma Robinson, Roster Governance Lead at Gemma.Robinson@calvarycare.org.au
 
 
Why work for Calvary?
 
At Calvary, our staff matter. 
 
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.
 
Your benefits: 

  • NFP salary packaging benefits, discounted health insurance and gym memberships 
  • Paid parental leave 
  • Training, development pathways and career opportunities
  • Flexible hours that make sense for you

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.
 
Please note the following:

  • As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
  • You will be required to provide evidence of immunisation as required for your role 

 
 

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