Workforce Optimisation Specialist

4 weeks ago

North Melbourne, Australia Country Road Group Full time

Purpose

Your role as Workforce Optimisation Specialist will be responsible for maximising the efficiency and effectiveness of the CRG workforce through supporting the workforce management platform, analysis of data and processes, identifying areas of operational improvement, and supporting the business to act on these insights to improve workforce optimisation.

What does the role involve?

  • Subject matter expert on system knowledge and capabilities related to the Dayforce product
  • Partner with the People, Payroll, and Finance teams to ensure system compliance to award interpretations and business rules
  • Provide first level support / troubleshooting for product and function and escalate as required
  • Ensure users are equipped with the right resources to utilise the Dayforce product effectively. Upskill users through effective learning interventions including F2F learning, creation and maintenance of self-led learning materials etc.
  • Lead and influence managers in use of the system and best practise rostering
  • Develop reporting capability as required within Dayforce and provide analysis and insights
  • Work with operational teams to identify, design, test and review process improvement initiatives

This is a great opportunity for a passionate and experienced retailer to bring their front line experience to a Support Office environment .

Partnered with your confident communication skills and ability to engage with stakeholders across the business, you will have:

  • Experience within retail/store environment is highly desirable
  • Experience in workforce planning / rostering is essential
  • Software proficiency across Microsoft suite, PowerPoint in particular
  • Exceptional attention to detail and accuracy
  • Ability to prioritise and meet conflicting deadlines 

Why work for CRG?

The Country Road Group is one of Australasia’s largest Lifestyle Brand Houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Here are some of the great things we offer:

  • Generous employee discounts across our House of Brands
  • Seasonal clothing allowance
  • An additional day of leave for your birthday
  • An Industry leading Parental Leave Program
  • Flexible working arrangements to support work/life balance
  • Annual learning calendar to support the ongoing development of our team
  • Support community partnerships across our Corporate Social Responsibility Program
  • We are committed to operating ethically, sustainably, and responsibly.

Want to know a bit more about us?

The Country Road Group is one of Australasia’s largest fashion retail groups comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

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