Av and Technology Specialist

3 months ago

Sydney, Australia Westpac Full time

**Permanent, full-time role**:

- **Sydney based role**

**How will I help?**

This position exists to deliver high quality AV and Technology support to the Westpac Group’s employees and facilities, and liaise with third party AV suppliers to deliver technology for meetings and events. Key responsibilities include consultation, set-up and monitoring of internal events, and providing on-site 1st level support for production, AV technical difficulties, video conferencing and webcasting.

You will provide dedicated support to employees of Westpac Group including:

- Setting up and operating AV equipment for meetings & events, troubleshooting and video conferencing support, liaison with suppliers as required, live streaming, some video production and digital content management.
- Responsible for examining and testing machines, equipment, instruments, and control systems to diagnose faults, followed by adjusting, repairing, and replacing worn or defective parts and wiring to ensure optimal performance.
- Reassembles, tests, and fine-tunes equipment after repairs, while also providing users with guidance on correct operating procedures to prevent malfunctions and extend equipment lifespan.
- Investigate, analyse & recommend appropriate solutions to achieve the customers objectives.
- Work with stakeholders across the business to deliver first class outcomes for employees and customers.

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Minimum of 3 years’ experience in a similar role
- Experience with production AV technology across all disciplines (audio, video, lighting) essential
- Experience in a corporate AV environment essential
- Experience in an installation AV environment beneficial
- Some knowledge of Crestron control systems preferable Livestream/webcast/broadcast experience preferable
- General video conference knowledge and experience
- MS Word, Excel, PowerPoint
- Previous experience with Installing and maintaining electronic instruments and control systems
- Extensive knowledge of electrical, electronic, mechanical, and system upkeep

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

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