Av Support Specialist

6 months ago

Sydney, Australia SafetyCulture Full time

**AV Support Specialist**:

- Sydney- Engineering - Shared Engineering /- Full-time Permanent /- On-site- At SafetyCulture, we help businesses get better everyday. As the operational heartbeat of working teams, our technology gives workers a voice and leaders the visibility to make smart decisions. We’re constantly evolving our platform, expanding into sensors/IoT, Scalable and Event-Driven Architecture to name a few, but we believe there’s more to be done.

Recently valued at AU$2.7Bn, we’re investing our resources into creating and shaping a better workplace for all. We are growing fast and looking for talented, self-motivated people that value collaboration, growth and learning to join our team.

This is a junior role that will join our Information Technology team. As our AV Support Specialist, you will work with our AV Technology Specialist to assist with all aspects of AV in the office. This includes, but is not limited to user support, AV hardware setup, maintenance and service, and all other important technology needs we have here at SafetyCulture.

**How will I spend my time**:

- You will support and assist in supporting audio visual for events in the Sydney office.
- You will conduct daily sound, visual, and performance quality checks on all AV equipment throughout the office.
- You will operate sound and visual equipment during live events, ensuring events run smoothly.
- You will provide high customer service while supporting staff in a fast-paced environment.

**About you**:

- You have a passion for AV and IT and a desire to do more than just “keep the lights on”.
- You can bring excellent customer service and focus on the needs of the entire SafetyCulture user base.
- You have basic hand-tool and manual handling ability.
- You bring a high level of attention to detail and responsiveness.
- You have 'Ownership' mentality; can assume responsibility for tasks and be trusted to deliver.
- You have a positive 'can-do' attitude, be team-oriented and able to infuse others with similar enthusiasm.

**Skills you'll need**:

- Experience with VC Platforms like Zoom.
- Experience with supporting audio-visual technology for events.
- Experience with both Mac and Windows operating systems.
- Experience with video mixing hardware and software such as ATEM and Vmix are a plus.

**More than a Job**:

- Equity with high growth potential, and a competitive salary;
- Access to professional and personal training and development opportunities;
- Hackathons, Workshops, Lunch & Learns;
- We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.

**Office Benefits**:

- In-house Culinary Crew serving up daily breakfast, lunch and snacks;
- Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages;
- Quarterly celebrations and team events:

- Table tennis, board games, books library, and pet-friendly office.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

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