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Customer Service Representative

3 months ago

Launceston, Australia Bluescope Full time

Job Description

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Lysaght business in our Customer Service Team team as a Customer Service Representative. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

Is a career with endless opportunities and further developments what you’re looking for?

  • Ongoing training and professional development
  • Friendly and supportive team environment
  • Full-time, permanent, and stable employment with an iconic Australian brand

What Will You Do?

This role will offer variety and scope for an enthusiastic team player who enjoys the full spectrum of a busy workplace. In addition to general sales and customer service duties, you’ll be responsible for the following:

  • interacting with our customers face to face and via phone and email to manage a variety of enquiries;
  • preparing and following up customer quotes, whilst supporting our sales teams;
  • identify and assess customers’ needs to achieve satisfaction;
  • provide accurate, valid and complete information by using the right methods/tools;
  • develop, maintain and manage relationships across the business;
  • ensure that tasks are completed in a timely manner and systems updated accordingly;
  • resolving issues and seeking ways to improve the customer’s experience.

More About You

Being the face of BlueScope for our customers, you will have:

  • strong interpersonal and communication skills;
  • proactive and willingness to learn;
  • high level of attention to detail;
  • sound computer literacy skills;
  • self-starter that can work autonomously.

What’s in it For You

  • BlueScope Fitness passport
  • Team lunches
  • Team building activities
  • Employee Assistance Program
  • Ongoing career development opportunities
  • Ongoing trainings

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

  • create and deliver innovative solutions that drive transformation in our business
  • make an impact that really does shape the world we live in
  • keep growing through continuous learning and development opportunities
  • enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Friday, 30th August 2024

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