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Care Manager

2 months ago


Townsville, Australia Myhomecare Full time

We have an exciting opportunity for an experienced and knowledgeable Care Manager to join our team providing in-home care to our clients in Townsville

As a Care Manager, you will:

  • Maintain a high standard of care provided by myHomecare providers and staff.
  • Lead from the front in this management position with myHomecare. As Care Manager, you’ll use your customer service and aged care management skills to make a mark on the community. In doing so, you’ll help keep seniors safe at home for longer. Crucially, your contribution will help to establish myHomecare as a leader in quality home-care.
  • Develop, monitor and reassess care plans in consultation with clients, their families and other healthcare professionals
  • Work in collaboration with our Nurses, Regional and Portfolio Managers to facilitate, develop and shape our service offerings. Critically, you’ll ensure our services continue to be of the highest standard.
  • Manage and develop a team including the Assistant Care Manager and support staff.
  • Monitor the budget of care packages and ensure clients understand service fees
  • Manage client service delivery across all levels under the government funded CHSP and homecare packages programs. 
  • Engage with internal teams to facilitate client on-boarding through the lead to conversion process.
  • Utilise you’re influencing and partnering skills to lead and work collaboratively with our schedulers, clinical team and support staff.
  • Ensure compliance with all relevant legislative and industry standards.
  • Proactively engage in continuous improvement across practice and service delivery.

To join us, you’ll need:

  • Proven recent experience in case management in Aged Care or Community Services sector
  • Clinical experience (preferred)
  • knowledge of Home Care Packages, Commonwealth Home Support Program and Aged Care Quality Standards is desired
  • Frontline management skills
  • Current First Aid Certificate and current CPR certificate 
  • The right to work in Australia
  • A current driver license, registration, and access to your own car with comprehensive car insurance
  • National Police Clearance

Are you the Care Manager we’re looking for? Apply now and make a difference to people in your community today.