Centre Service Officer

3 weeks ago

Melbourne, Australia Lifeblood Full time
  • Permanent  part-time opportunity - 42 hours per fortnight
  • Varied shifts across a rotating roster - Monday to Sunday
  • Located at Melbourne CBD Donor Centre, VIC

Discover life-giving possibilities 

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role   

Our Melbourne CBD Donor Centre is seeking a Centre Service Officer with a genuine passion to deliver an exceptional service to our donors. Working collaboratively in a team, a day in the centre could see you:

  • Warmly greet and welcome our donors
  • Provide donors with clear instructions as to the completion of paperwork
  • Prepare food and beverages for donors and replenish the self-service buffet bar
  • Monitor donors post-donation and assist them in rebooking for their next donation

Our flexible self-paced paid training program has a balance between on-the-job practice, and online class schedules to ensure that you are well supported. Besides having a real passion to deliver an amazing donor experience, you’ll need to be able to: 

  • Occasionally lift between 9-22.7kgs 
  • Frequent sitting, bending and reaching to restock supplies in the kitchen 
  • Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Saturday/Sunday 

Thrive in a diverse culture that cares for your wellbeing  

We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. We place our employee's wellbeing at the forefront and express gratitude and care for one another. As part of the Lifeblood team, you’ll have access to:

  • A range of salary packaging benefits including the option to package up to $15,900 of your salary
  • Ability to purchase additional annual leave
  • Discounted private health cover with fantastic corporate benefit
  • Discounted access to 1,430+ gyms & pools all over Australia
  • Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support
  • Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants eyewear and more

Excited about this opportunity? Apply now and discover a career filled with life-changing possibilities. 

Next steps 

When it comes to recruitment, we progress suitable candidates through the hiring process as soon as we can, so we encourage you to submit your application as soon as you're able to. We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed. 

For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Sophie Eberhardt on seberhardt@redcrossblood.org.au.

Please note: applications sent directly to this email address cannot be accepted

If you want to know more about our recruitment process or to check out our FAQ's, please click here.

This vacancy is being managed directly by Lifeblood’s Talent Engagement team. We won’t accept candidates from external recruitment agencies on this occasion.

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