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Warranty Administrator

3 months ago


Perth, Australia Liebherr-Australia Pty. Ltd. Full time

About the roleThe Mining Division of Liebherr-Australia currently has a vacancy for an experienced and energetic Warranty Administrator to be based at our Perth Branch on a 7/7 Roster

Key Responsibilities

  • Processing warranty claims to ensure maximum recovery from Liebherr Factories.
  • Compile and submit product quality reports to Liebherr Factories.
  • Open warranty jobs, coordinate parts ordering, and follow up on estimated time of arrival of parts.
  • Coordinate and handle the return of parts from site and repairers.
  • Liaising with departments on pending and rejected claims.
  • Maintain warranty claims within the allocated KPI’s.
  • Preparation of warranty reports and analysis of warranty result.
  • Maintain a maintenance tracking sheet, ensuring timely follow-up

About You

  • Certificate IV Business Administration OR 3 years Administration experience
  • Strong MS Office computer literacy and proficiency, particularly excel
  • A strong understanding of work in progress and warranty claims processes
  • Well developed communication skills, along with exceptional liaison and customer service attributes
  • Sound knowledge of Microsoft Office applications
  • Reporting skills with the ability to provide accurate and timely information
  • Knowledge and understanding of heavy machinery and components

What we can offer you?

At Liebherr Australia, we’re committed to looking after you, with some great benefits including (but not limited to):

  • Paid Parental Leave | Purchase Leave | Early Access to LSL
  • Corporate Health Insurance | Novated Lease | Travel Club
  • Liebherr One Hub – Employee discount portal for great savings
  • Financial stability | annual reviews | service & manager rewards | career progression
  • Training programs and opportunities to ensure your continued growth
  • Soft skills and Leadership training programs
  • $3,000 Employee Referral Program

Diversity and Inclusion

Diversity and Inclusion sit at the heart of the Liebherr Group’s Core Values.  We are committed to building a workforce that is representative of the communities in which we live, work and operate.  Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.

Culture

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.

How to apply

Please apply via the link below by COB Friday, 6th September 2024

Only Online Applications will be accepted.

Liebherr Australia would like to thank you for submitting your application.

Candidates are advised that interviews may commence before closing date.

Please note: applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.

No agencies or third parties please.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Kushali Raghwani.

One Passion. Many Opportunities.