Automotive Warranty Coordinator
4 weeks ago
As a Warranty Administrator at Velocity Truck Centres, you will play a crucial role in ensuring the efficient tracking and processing of warranty payments within the department.
Key responsibilities include reconciling warranty receivables, processing and submitting claims in a timely manner, and verifying submission criteria required by factory or distributor.
Additionally, you will be responsible for controlling warranty parts, ensuring all parts are tagged with mandatory OEM required information, and filing and storing parts in a systematic order.
Requirements:
- Previous experience working in a Warranty Administration, Technician, Parts or Service Advisor role within a dealership environment is preferred.
- Understanding of Warranty policies and procedures.
- Ability to interpret technical information relating to automotive products.
- Knowledge and experience of Microsoft Office suite.
- Proactive attitude with excellent attention to detail.
- Commitment to delivering a high level of customer service.
- Strong organisational, decision making, and problem-solving skills.
About Velocity Truck Centres
Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace. With 25 years of operation, we are Daimler Trucks' largest truck dealership group globally. We employ over 1,000 people in 19 locations around Australia and sell and service Mercedes-Benz, Freightliner, and Fuso trucks right across the country.
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